Operations Associate - Japanese Speaker

Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.

Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York and Miami. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more.

Rebag has had its office in Tokyo since 2017(REBAG JAPAN G.K.), and is looking for a full-time Operations Associate individual. This is a phenomenal opportunity to join a very fast-growing startup in its early stages and to write the future of collaborative luxury. 

Reports remotely directly to Japan Operations Manager and works with members of the Operations/Buying/Bizdev team in Japan and the US.

• →Preparing and filing forms and other documents. 
• →Updating logs and order forms. 
• →Analyzing all operations and forwarding suggestions for improvement to the Manager. 
• →Take care of overall office needs. 
• →(e.g. Handling phone calls from vendors/partners, purchasing office supplies, communication with providers, coordination of office repairs, documents handling, etc.) 
• →Scheduling meetings and team building sessions as required.
• →Provide support to Operations manager and team members as and when required.
• →Communication with logistics partners/Resolve issues regarding shipment. o Provide all pertinent shipping information needed to logistics. 
• →(e.g. Create shipping lists with all the necessary information and send it to the logistics before the merchandise arrives to the warehouse) 
• →Daily update and monitoring of all shipping from Japan in our inventory system. 
• →(e.g. Update each order into our system as soon as we receive the shipping schedule with all tracking information from logistics) 
• →Communication with NY Head Quarter. 
• →(e.g. Inquiries related to the shipment from Japan. Basically, with HQ operations team and buying team).

• Must be living in Latin America
• Must be bilingual with fluency in English and especially Japanese (Written and Verbal).
• "Hands on" attitude; hard-working, can work in a fast-paced environment. 
• Positive, high energy, team spirited, Collaboration and Open mind. 
• Detail-oriented and accurate (Data Entry Skills, Data Processing Skills, Reporting Skills, Analytical Skills.) 
• Critical Thinking and Problem-Solving Skills. 
• Excellent organizational and communication skills. 
• Knowledgeable and efficient in MS Office (especially Excel). 
• Previous experience in retail & logistics (WMS) is ideal.
• Availability to work with different time zones.

• A team that believes in the mission and works hard to make the impossible possible
• Individuals who generate ideas to evolve the business.
• An environment that strives to work efficiently and respects your off-time to recharge for the next day.
• An exponential amount of growth in the future