Operations Associate, Part Time - Melrose RX

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

• Available to work a minimum of 20 hours per week,
• Available to work a minimum of 3 days per week, weekends included.
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business).

As an operations associate at Reformation, your primary role will be to provide support in daily operations, standardize processes in store, merchandising, and maintaining a clean and organized store environment. You will support both the store’s goals and your responsibilities will include assisting with inventory control supporting the store’s success , while creating a positive shopping experience. 

• →Support the operational efforts required to achieve store goals.
• →Maintain seamless store operational procedures.
• →Consistently use and understand processes and procedures to track in store inventory accurately.
• →Track, receive and process all inbound inventory shipments.
• →Complete inventory related tasks as necessary with an elevated attention to detail, including inbound and outbound store transfers, shipment, and omni channel order processing.
• →Complete shipment processing - receiving, hanging, steaming, tagging (when applicable) and organizing in the back of house.
• →Support the process of completing markdowns when applicable.
• →Submit facilities tickets to ensure maintenance, presentation and organization.
• →Organize store supplies.
• →Ensure the back of house reflects the brand and concept standards at all times.
• →Prepare and deliver all customer fitting rooms quickly and accurately.
• →Prepare and support all customer purchases in alignment with brand standards, preparing, folding and bagging products.
• →Replenish the sales floor when products are sold to ensure visual presentations and inventory levels meet brand standards at all times.
• →Support execution of visual merchandising tasks as new products are received, including adjusting visual merchandising when products are sold out or sold through.
• →Execute visual displays and mannequins when directed.
• →Receive extraordinary customer experience feedback and scoring on service evaluation.
• →Contribute to Loss Prevention in all areas of the business.
• →Uphold time and attendance policy.
• →Bring an ambitious and passionate attitude to work daily.
• →Help ensure that the store environment is inspiring and our product is easily accessible.
• →Understand the core values and culture of Reformation and reflect these in all efforts.
• →Maintain and uphold a professional, healthy, and productive work environment.

• 1+ years relevant experience in a fastpaced, creative service environment.
• Familiarity with the user functionality of desktop, mobile, tablet and digital technologies.
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with the self-motivation for your work and career.