Area Manager

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times.

The Operations Area Manager is responsible for guiding and developing teams by motivating, mentoring, and coaching their Process Assistants and Associates. They are responsible for engaging their team during a shift to optimize safety, quality, production, cost and quality while maintaining a positive employee experience. Area Managers are servant leaders who exhibit empathy and compassion for associates in all of their actions. They dive in, roll up their sleeves to help, make tools available, and remove obstacles for associates to excel in their roles.

• →Actively run shifts with safety, quality, production, and cost at the forefront of all decision making
• →Enforce safety guidelines, cleanliness, and security standards
• →Implement weekly schedule and manage labor budget
• →Establish and meet KPIs
• →Maintain strong working knowledge of processes and policies 
• →Focus on team and department growth and development
• →Recruit, screen, and select talent at the Process Assistant levels
• →Communicate feedback to improve the operation and employee experience
• →Execute and present quarterly projects that meaningfully improve the business
• →Parter cross-functionally and interdepartmentally to solve 
• →Lead teams through change and embrace continuous improvement

• Bachelor’s degree preferred
• 1+ years of experience leading people and teams, ideally in Operations or Retail settings
• Desire to learn, grow, and be developed to the next level
• Ability to give and receive constructive feedback, including disciplinary action conversations
• Confidence to speak in front of large groups
• Flexibility to work flex shifts, hours, nights and weekends as business dictates
• Strong written and verbal communication skills; bilingual in Spanish is a plus
• Ability to operate with a sense of urgency and attention to detail 
• A positive, “can-do” attitude that seeks solutions
• Intermediate to advanced computer skills (eg. spreadsheet software, powerpoint/slides) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software)
• The ability to read reports and summarize conclusions drawn from data
• Ability to quickly recognize, diagnose and solve for challenges and workflow for associates