Installation Manager

United States·Washingtonfull-timemid

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Quick Summary

Requirements Summary

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Closet America is looking for an experienced Installation Manager to lead our installation team and help deliver an exceptional experience for every customer.

This is a hands-on leadership role where you’ll oversee installers, scheduling, fleet operations, quality, and day-to-day execution. You’ll have a direct impact on team performance, customer satisfaction, and the growth of our installation operation.

Responsibilities

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Lead, coach, and develop a team of installation professionals
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Oversee daily installation schedules, staffing, and job assignments
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Ensure installations are completed safely, efficiently, and to company standards
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Monitor quality, productivity, completion rates, and customer satisfaction
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Resolve escalated installation and customer issues
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Partner with Customer Service and Operations to optimize scheduling and resources
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Conduct ride-alongs, quality audits, and performance reviews
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Manage installer payroll, bonuses, and performance metrics
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Oversee fleet maintenance and daily vehicle readiness
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Identify training needs and help build a high-performing installation team

5+ years of leadership or management experience
Experience in home improvement, installation, construction, closets, or a related industry
Strong organizational and problem-solving skills
A hands-on leader who knows how to hold teams accountable while developing people
Ability to manage competing priorities in a fast-paced environment
Strong communication and customer-service skills
Bachelor's degree or equivalent combination of education and experience

What We Offer

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Medical, dental, and vision insurance

Disability and life insurance

Paid time off and holidays

Opportunity to lead and grow a high-performing team within a growing home improvement company

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.

If you have a question regarding your application, please contact TA@renuityhome.com

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