Senior Operations Subject Matter Expert, Signals Operations (TC2266)

Provide hands-on support to Warfighters for system configuration, validation, customization, and training

Serve as the operational liaison between users and engineering teams to validate system performance and resolve issues

Capture user feedback, workflows, and mission needs to inform product development and enhancements

Support development and implementation of Tactical NetOps capabilities aligned with Army operational requirements

Translate operational concepts into technical requirements and actionable development inputs

Validate operational use cases and identify gaps in current system capabilities

Develop and deliver high-quality briefings, reports, and training materials to stakeholders

Improve training documentation and operational guides when not deployed

Collaborate cross-functionally to communicate complex operational insights clearly and effectively

Apply knowledge of Army staff structures and processes (e.g., Division/BCT level) to support systems engineering efforts

Prior service as a Warrant Officer, Commissioned Officer, or NCO

Experience in 25, 26, or 255 series MOS / Signal Corps / related functional areas

Deep understanding of Army tactical networks and communications equipment at Division and below

Proven ability to operate in both technical and operational environments

Strong analytical, problem-solving, and decision-making skills

Demonstrated experience interfacing with military leadership and cross-functional teams

Ability to work independently in high-tempo, geographically dispersed environments

Experience gathering, analyzing, and presenting operational data and insights

Strong proficiency with Microsoft Office and standard productivity tools

Excellent written and verbal communication skills