Deployment Strategist — Global (Spain based)

Our client builds AI workers that run HR operations autonomously — hiring, onboarding, scheduling, engagement — so companies can focus on people, not process. They don't give teams a better tool and hope they use it. Their AI agents do the work: screen candidates, run interviews in 40+ languages, schedule shifts, onboard new hires — 24/7, across voice, WhatsApp, and web. They work with large, complex organizations across hospitality, retail, healthcare, and staffing — companies where high-volume hiring, high monthly churn, and overstretched HR teams are everyday reality.

 

• Own the relationship and outcomes for their largest accounts — Fortune 500-scale enterprises with complex, multi-country deployments.
• C-level engagement, strategic planning, business reviews.
• Map customer operations end-to-end to define the right problems and success metrics
• Lead enterprise deployments from post-sale to production in complex environments — multiple stakeholders, legacy systems, change resistance
• Drive adoption and behavior change through training, enablement, and close operational partnership
• Measure, quantify, and communicate ROI to decision-makers — time-to-hire reduction, fill rates, cost savings, hours reclaimed
• Detect and develop expansion opportunities across teams, countries, and modules — flag to Sales for commercial close
• Partner daily with Forward Deployed Engineers to design and ship solutions aligned with customer strategy
• Feed structured product insights back to the product team based on frontline customer needs
• Travel to key accounts 2-3x/month (30-40% travel)

• Customers go to production and stay — This product becomes the execution layer, not a side project
• ROI is quantified and visible: "-80% time-to-hire", "99% candidate satisfaction", "+50% productivity boost"
• C-level stakeholders trust you as their operational partner, not a vendor contact
• Accounts expand organically: new countries, new modules, higher volume
• Product roadmap is informed by real customer needs, structured through you

• >4 years in management consulting, enterprise customer success, or delivery (ideally SaaS / tech, or operations)
• Proven track record managing large, complex accounts and building trusted C-level relationships
• Hands-on experience owning implementations or complex customer engagements end-to-end
• Strong operations and workflow architecture intuition — you think in systems, not tasks
• Comfortable working closely with engineers (APIs, data flows, integrations) — nice-to-have
• Fluent Spanish + English (written and spoken); any other major European language (German, French, Italian, Dutch, etc.) strongly preferred
• Willing to travel 30-40%
• Extreme ownership, low ego, outcome-first; structured and decisive in ambiguity

 

The company is a high-bar, high-intensity environment for people who want to play a meaningful role and enjoy the process of building. They are not optimizing for comfort; they are optimizing for impact.

They operate as one team — not a collection of individuals — with extreme ownership. They believe a small, highly aligned and incentivized team beats a large one, every time. They work in symphony, not in silos, with a flat structure focused on value over titles, mission over ego, and customers over internal convenience.

They ship fast, learn faster, keep a high bar, challenge directly because they care deeply.