Forward Deployed Engineer

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

The Sales Engineering Automation & Forward Deployed Engineer is a hybrid role that increases Sales Engineering leverage across three areas: AI automation, customer-facing forward deployed engineering, and SE reporting/data visibility. 

 

This role builds targeted automations that remove repetitive work from SEs and AEs, partners directly with strategic customers that need help designing automation or integration patterns around Restaurant365, and works with RevOps to make SE contribution visible in standard reporting. 

 

The expected outcome is higher SE capacity, stronger win rates on complex opportunities, faster time to value on automation-heavy accounts, and better visibility into technical win impact. 

 

 

5+ years in Sales Engineering, Solutions Engineering, Forward Deployed Engineering, Technical Consulting, Solutions Architecture, or a similar customer-facing technical role. 

Experience designing or supporting API integrations, data workflows, or business process automations in a SaaS environment. 

Ability to translate business requirements into scalable technical workflows, data requirements, and implementation plans. 

Hands-on experience with automation tools, scripting, APIs, and structured data analysis. 

Strong communication skills with the ability to work effectively across customers, Sales, SE, RevOps, Product, and Engineering. 

Experience creating dashboards, reporting definitions, or operational metrics that support go-to-market decision making. 

Demonstrated ability to manage multiple high-impact projects simultaneously with clear ownership and follow-through. 

AI fluency, including the ability to use AI tools responsibly to improve productivity, automate workflows, synthesize information, and support high-quality outputs while applying sound judgment and data security standards.