Global Revenue Operations Director

London, London, LondonFull Timeexecutive

OtherRevenue Operations

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Overview

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Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.

Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives.

Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.

Your Role in Our Mission:
The Global Revenue Operations Director will lead the transformation of our revenue engine into a strategic growth lever and a competitive advantage.

As a visionary leader you will architect and implement a modernised, AI powered revenue operations infrastructure that democratises data and enables real-time insights, shaping how we drive performance, and growth across Reward Gateway | Edenred.

You will assess our current operating model, systems, and ways of working and define a clear path forward, balancing near-term operational excellence with mid-term capability build. This transformational position has been created to elevate our revenue operations model to a best-in-class, proactive function with automated intelligence, empowering our go-to-market teams with democratised data, self-service analytics and real time insights.

Operating globally, you will partner closely with senior stakeholders across Strategy, Sales, Marketing and Customer Success ensuring Revenue Operations is positioned as a strategic, insight-led partner to the GTM organisation. Reporting directly into the MD, Edenred Engagement, with close partnership with the CRO Benefits & Engagement, Edenred.

As Global Revenue Operations & Strategy Director, you will:

Define and deliver a clear Revenue Operations plan that supports business priorities and growth objectives.
Assess and evolve our existing operational framework, finding opportunities to improve efficiency, scalability and alignment across the revenue lifecycle.
Lead the evolution of the function from a reporting-focused capability to a proactive, insight-led, and strategically aligned GTM partner.
Drive the adoption of AI, automation, and improved use of data to enhance decision-making, performance visibility, and operational efficiency.
Oversee and optimise our GTM systems and processes, ensuring they are aligned, integrated, and support business growth.
Improve visibility across pipeline, forecasting and revenue performance, enabling more consistent and accurate decision-making.
Establish greater consistency and alignment across regions, while supporting local market needs.
Build strong partnerships with senior stakeholders, embedding Revenue Operations into day-to-day commercial decision-making.
Develop and lead a high-performing RevOps function, ensuring the right balance of capability to support both current and future needs.

What’s In It For Me?

A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package, including:

Annual performance-related bonus
A flexible holiday plan of up to 40 days per year
£400 a year Wellbeing Allowance
Private Medical Insurance
Allowance for professional development books, E-books, and podcasts
Contributory pension scheme
Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands

Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing!

Flexible, hybrid working:
Collaboration, connection as a team, and strong internal relationships are part of the “RG Magic” that makes our culture thrive. Our teams work from our Dean Street office a minimum of two days per week.