Evaluation and Impact Manager

• Develops and implements evaluation frameworks and methodologies to assess the impact of library services, programs and projects
• Conducts evaluations from start to finish including stakeholder engagement, program definition, evaluation design, evidence gathering and conclusion
• Offers expert advice and strategic recommendations based on evaluation findings to inform decision-making by Administration and Executive Leadership Team
• Fosters a culture of evaluation and continuous improvement by providing training, technical assistance, and resources to strengthen monitoring and evaluation capabilities across the system
• Advises project teams in the development of measurable outcomes; Engages with, listens to, and learns from a broad range of evaluation partners, encouraging their meaningful participation
• Perform rigorous data analysis, including quantitative and qualitative methods, to measure program effectiveness, identify trends, and provide actionable insights
• Manages new and ongoing evaluations for projects, grant programs / initiatives, and the Library’s programs and services; oversees data collection, tracking, and analysis for evaluations; guides grant project teams in implementing outcome evaluation and reporting as required by grant funders
• Advises, partners with, and coaches team members to strengthen competencies for strong, ongoing program evaluation
• Creates compelling written materials, graphics, and presentations that tell the story of the library’s impact on the communities we serve
• Prepares written materials, graphics, and reports for publications related to data collection and evaluation initiatives and projects
• Functions in a safe manner and reports all safety hazards per established policies and procedures
• Attends and participates in staff and professional group meetings; stays current on new trends and best practices
• Learns and consistently applies the Richland Library’s Brand Promises providing outgoing, genuine, and high-quality customer service to all internal and external customers; successfully ascertains individualized needs and/or requirements for each customer
• May be required to work outside of standard business hours, including nights and weekends based on organizational responsibilities and job requirements

Bachelor’s degree in Public Health, Social Work, Program Measurement & Evaluation or a related discipline;
supplemented by three (3) years of directly related experience; or an equivalent combination of education,
certification, training, and/or experience.

• Must possess and maintain a valid State of South Carolina Driver’s License and the ability to drive a Library owned vehicle per established policies, procedures, and safety guidelines.

Master’s degree in Public Health, Social Work, Program Measurement & Evaluation, or a related discipline
and three (3) years relevant experience in monitoring and evaluation for a public service agency or
organization

Richland Library is a vibrant, contemporary organization that provides resources and information that advance the Midlands. Offering state-of-the-art technology, a great variety of literary and cultural programs and 13 bustling facilities located throughout the county, Richland Library offers a truly customized, modern library experience for residents and visitors alike.

The Richland Library is an award-winning, forward-thinking public library system because of our exceptional, diverse staff, who are passionate about serving our community. Be a part of our team and help us to continue to fulfill our mission to help our customers learn, create and share.

We are guided by our shared Vision: “to enhance the quality of life for our entire community”; and by strategic objectives including advancing our community, having an engaged staff who make a significant positive difference, and enhancing the experience and outcomes of customers who interact with Richland Library.

We are an equal opportunity employer; we consider all qualified candidates without regards to race, color, sex (to include pregnancy, childbirth, and all related medical conditions), religion or belief, gender identity, sexual orientation, national origin, age, genetic information, disability, military or veteran status, marital status, or any basis prohibited by federal, state or local law. The Library also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities. Please indicate if you need assistance completing any forms or to otherwise participate in the application process.