On Site General Manager

RISE Association Management Group is the best-in-class provider of property services for Texas homeowners’ associations. Our core purpose is to be of service to great communities and the people who lead them. We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together. We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings. We’re an EOS™ (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it.

We are problem solvers and business managers who just happen to be in the business of community association management.  Together, we’re capable of so much more. Together, we RISE.

• Honoring Commitments
• Precision
• Unquenchable Curiosity
• Stewardship
• Being a Great Partner
• Inspire Others with Your Attitude 
• Finding A Way, despite any obstacles
• Taking Ownership

• →Oversee property maintenance, enforce deed restrictions, and manage budgets while ensuring compliance with governing agreements and policies.
• →Coordinate and attend monthly client meetings, often in the evenings, and maintain regular communication with the Association Board and homeowners.

• Conduct regular inspections of the property.
• Enter and manage work orders and coordinate with vendors for general maintenance (e.g., gate repairs, general repairs).
• Track and renew annual permits and ensure inventory control of key fobs, parking passes, and access systems.

• Prepare and distribute meeting agendas, minutes, and updates to the Board.
• Manage invoices, process reimbursements, and assist with vendor payments, including providing vendor packets and scopes of work for large projects.
• Tracking key fobs/parking passes and maintaining organized documentation through CINC webaxis/Nabr Network.

• Assist with organizing social events, parties, newsletters, and committee or volunteer initiatives.
• Provide excellent customer service, addressing homeowner inquiries regarding clubhouse reservations, work orders, and general issues.

• Assist the facilities manager with defined scopes of work for large projects.
• Reorder administrative supplies and interface with security personnel.
• Work with vendors to obtain bids for special projects and present to the board of directors. 

• At least one year of experience in association management or a related field.
• Proven track record in customer service roles, demonstrating strong client-relations and problem-solving skills.

• Proficiency in Microsoft Office and property management software (e.g., CINC webaxis or Nabr Network).
• Strong organizational, written, and verbal communication skills.
• Ability to multitask and resolve issues effectively while maintaining a high level of professionalism.

• Valid driver’s license and reliable personal transportation.
• Physical ability to lift up to 20 lbs. and perform tasks involving sitting, standing, and walking.

• Monday, Tuesday, Wednesday, and Friday: 9:00 AM–5:00 PM (with a 12:00 PM–1:00 PM lunch break).
• Thursday: 10:00 AM–6:00 PM.