Hardware Deployment Manager

Robotic Assistance Devices (RAD) is at the forefront of the high-tech security landscape, pioneering robotics and artificial intelligence-based solutions that empower organizations with unprecedented insight. We tackle complex security challenges, stimulate new business innovations, and significantly reduce costs. Every robot and software solution are an in-house creation, ensuring total control over design, performance, quality, and the ultimate user experience. As we continue to grow, we are seeking to expand our dynamic hardware deployment group, the core of our Operations Team. This critical role blends the technical rigor of a support escalation engineer with program management capabilities.

This is a remote role. A reliable, strong internet connection is required.

RAD is a nationally dispersed team, and our clients are spread out not just across the U.S. but around the world. You'll need to be comfortable communicating and coordinating with colleagues and clients across multiple time zones.

Occasional travel may be required, though it is expected to be infrequent.

RAD is an early-stage technology company, and the work doesn't always fit neatly into a 9-to-5. There will be duties and situations that can't always be predicted in advance, which may occasionally require working outside normal business hours. We're looking for someone who shares our mindset: we do whatever it takes to hit our goals.

We believe client trust is earned through execution — doing it right the first time, moving fast when problems arise, staying organized under load, and communicating early and often. If you take real pride in a clean install and like keeping clients in the loop every step of the way, we'd love to talk.