Salesforce Technical Administrator

• Manage multiple user setup, profiles, roles, security model and permissions, fields, record types, page, layouts, and sharing rules.  

• Support new functionality for Salesforce platform and understand CRM processes.  

• Work with declarative features like creating flows, approval processes, escalation rules and assignment rules for complex business process automation.  

• Troubleshoot, problem solve and document system issues. 

• Assist with ongoing support requests and administrative needs of users.  

• Experience with Apex, Lightning Components, or API integrations is highly valued

• Ability to collaborate with developers and occasionally build technical solutions

• Comfortable working across administration and light development tasks

• Import data into Salesforce (Account lists, Lead, Quotas, etc.). 

• Assist Salesforce data for advanced analysis. 

• Support onboarding of new employees from a technical perspective.  

• Create reports and dashboards for users.  

• Stay up to date with Salesforce release features. 

• Salesforce Certified Administrator  

• Bachelor’s/Postgraduate degree Minimum 3-year relevant experience administering Salesforce 

• Familiarity with standard Salesforce objects (Leads, Accounts, Contacts, Opportunities, Assest, Campaign etc..) 

• Strong analytical and problem-solving skills 

• Excellent communication and documentation skills 

• Familiarity with SaaS sales and customer lifecycle processes 

• Experience with GTM/Sales engagement tools such as Gong, HubSpot,SalesLoft, LinkedIn Sales Navigator, ZoomInfo, Celigo) 

• Experience building complex reports and dashboards 

• Comfortable working in Excel/Sheets (VLOOKUPs, pivot tables, cleaning data) 

• Regular participation in Salesforce Trailhead and ongoing skill development through badges and modules 

• Salesforce Certified App Builder 

• Salesforce Certified Advanced Administrator  

💵 Competitive salary in Colombian pesos (COP)

🏥 Private medical insurance

📚 Continuous training and mentoring

🌍 Work with a Leading Global company

💼 Growth Opportunities: Join a growing team with plenty of room for career advancement.
👥 Collaborative Culture: Work alongside passionate professionals in an innovative environment.
🏢 In-Office Role: Excellent opportunity to collaborate with Leadership in Medellín's modern office.

If you meet the requirements, we’d love to start a conversation with you. Simply fill out the application form, and we’ll be in touch to schedule your interview promptly. Don’t miss your chance to work with a leading global IT company that’s on the rise!