Sales Engineer - Dedicated Strategic Accounts

About Safetrust

Safetrust is redefining how people and organizations securely access the world around them. Our digital identity platform combines secure credentials, cloud-native architecture, and mobile-first authentication to power seamless access across physical and digital environments.

From unlocking doors with a mobile device to securing enterprise systems, our technology is transforming identity across mobility and IoT.

We partner with global enterprises and channel partners—from Fortune 200 companies to emerging innovators—to eliminate legacy credential risks and deliver secure, scalable access solutions.

With teams across the United States, Vietnam, and Australia, Safetrust is built by bold thinkers who move fast, solve complex problems, and are shaping the future of trust.

Why This Role Matters

This is a high-visibility, high-impact role embedded directly within one of Safetrust’s most important global enterprise customers.

As the dedicated Sales Engineer, you will serve as the primary technical advisor and solution architect, working side-by-side with customer stakeholders to design, influence, and scale secure identity solutions across a complex enterprise environment.

This role sits at the intersection of sales, architecture, and customer success—and is physically located on-site at the strategic account holder’s location—providing direct access to stakeholders and the ability to drive real-time impact.

Role Overview

Safetrust is seeking a highly strategic, technically strong Sales Engineer to support a dedicated global strategic account based in Seattle.

You will partner closely with the Account Executive, Customer Success, and Product teams to drive technical alignment, accelerate deployments, and identify expansion opportunities.

This role requires deep technical expertise, strong executive presence, and the ability to translate complex requirements into scalable, real-world solutions.

What You’ll Do

Strategic Account Technical Leadership

• Serve as the primary technical advisor for a dedicated enterprise customer
• Build trusted relationships with stakeholders across security, IT, facilities, and procurement
• Engage with executive stakeholders including CISO and IT leadership
• Lead discovery sessions to understand architecture, security requirements, and business goals
• Design scalable, enterprise-ready solutions aligned with Safetrust capabilities

Pre-Sales & Expansion

• Partner with Account Executives to drive technical strategy and account expansion
• Identify new use cases and opportunities across business units and geographies
• Support technical validation, pilots, and solution deployment
• Accelerate sales cycles by removing technical barriers and aligning stakeholders

Solution Delivery & Cross-Functional Collaboration

• Work closely with Product, Engineering, and Professional Services teams
• Escalate and resolve complex technical challenges
• Ensure successful deployment and long-term adoption of solutions
• Provide feedback to Product teams based on real-world customer needs

Thought Leadership & Industry Expertise

• Stay current on identity, access control, and cybersecurity trends
• Act as a trusted advisor on best practices and emerging technologies
• Position Safetrust as a long-term strategic identity platform partner

What You Bring

• 5+ years of experience in Sales Engineering, Solutions Engineering, or Technical Consulting
• Experience supporting large enterprise or strategic global accounts
• Strong knowledge of:
  • Identity and Access Management (IAM)
  • Physical Access Control Systems (PACS)
  • Mobile credentialing
  • Cloud-based SaaS architectures
• Familiarity with authentication protocols and security frameworks
• Experience working with enterprise IT and cybersecurity teams
• Strong presentation and communication skills, including executive-level engagement
• Ability to operate independently in a customer-facing, on-site environment

Preferred Experience

• Bachelor’s degree in Computer Science, Engineering, Information Security, or related field
• CISSP or similar security certification
• Experience in physical security or digital identity industries
• Familiarity with platforms such as HID, Lenel, Genetec, or similar
• Experience with mobile SDK integrations
• Background in enterprise architecture or security engineering

What Sets You Apart

• Ability to translate complex technical concepts into clear business value
• Strong executive presence and stakeholder influence
• Consultative approach to solution design and customer engagement
• Ability to navigate complex enterprise environments and drive alignment
• High ownership mindset with strong follow-through

Success in This Role

• Successful technical validation and deployment within the strategic account
• Expansion of Safetrust solutions across additional business units or regions
• Strong executive relationships and customer trust
• High customer satisfaction and referenceability
• Reduced sales cycle time for expansion opportunities

Compensation

Compensation for this role includes a competitive base salary and commission structure aligned to performance and account growth.

Why Join Safetrust

• Work directly on-site with a major global enterprise customer in Seattle
• Play a key role in expanding Safetrust’s footprint within a strategic account
• Gain exposure to complex, enterprise-scale identity and security environments
• Collaborate with global teams across Sales, Product, and Engineering
• Join a high-growth company shaping the future of digital identity