Staff Accountant/AR Specialist

• Record daily cash receipts and AR-related journal entries in the accounting system
• Process client refunds accurately and timely
• Manage and respond to client inquiries through a ticketing system (e.g., Jira)
• Maintain and update client-specific tracking tools and supporting schedules
• Ensure all client deliverables are completed in accordance with service level agreements (SLAs)

• Reconcile online payment batches to credit card and merchant processing systems
• Match payments within the ERP system and investigate/resolved discrepancies
• Perform AR-related reconciliations
• Review month-end cash receipt entries to ensure accuracy and completeness
• Support overall close process to ensure timely and accurate financial reporting

• Provide regular status updates to Accounting Managers regarding task progress and issues
• Maintain organized logs of tasks, deliverables, and deadlines
• Participate in client meetings, document key takeaways, and communicate action items to internal teams
• Ensure all trackers and schedules are updated in real time
• Proactively maintain system access and submit requests as needed

• Validate vendor banking information prior to payment processing to ensure accuracy and mitigate risk

• Assist with troubleshooting merchant processing issues, GL coding questions, and reconciliation discrepancies
• Support process improvements and other accounting initiatives as assigned

• Bachelor’s degree in Accounting or Finance (preferred)
• 1–3 years of accounting experience, with exposure to cash receipts or AR processing
• Experience with ERP systems (NetSuite preferred)
• Strong Excel skills and ability to analyze and manipulate data
• Excellent organizational and time management skills with the ability to manage multiple priorities
• Ability to work independently and meet deadlines with minimal supervision
• Strong communication and interpersonal skills
• Client-service mindset with the ability to collaborate across teams
• Proactive, detail-oriented approach with a commitment to continuous improvement

This position operates within a fully remote office environment.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not exhaustive lists of all duties, responsibilities, or physical demands required. Employees may be required to perform other duties as assigned, and reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.