Saviynt24d ago

IT Support Engineer

Atlanta · AtlantaFull-Timemid

Customer SupportOtherIT & AdministrationSupport EngineerIt Support Engineer

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Quick Summary

Requirements Summary

You’re fluent in Windows 11, macOS, Google Workspace, and Active Directory. The Networking Know-How: You understand the magic behind Wi-Fi (802.1x), VPNs,

Technical Tools

Customer SupportOtherIT & AdministrationSupport EngineerIt Support Engineer

Frontline Excellence: You’ll troubleshoot everything from high-end laptops and mobile devices to the printers that (occasionally) have a mind of their own.
The Collaboration Catalyst: You’ll ensure our Zoom rooms and IP phone systems are seamless, keeping our global teams connected.
Service Desk Command: You’ll manage the ticket lifecycle with precision, ensuring every issue is documented and resolved with speed.
Infrastructure Guardian: You’ll dive into networking basics, VPN troubleshooting, and system imaging to keep our hardware fleet ready for battle.
Security & Compliance: Working in a FedRAMP environment means security isn't an afterthought—it’s the priority. You’ll assist with audits, asset records, and InfoSec remediation to keep us locked down and compliant.

The Credentials: A Bachelor’s in IT/Computer Science (or equivalent real-world experience) and 2–5 years in the IT support trenches.
The Citizenship: Due to our compliance requirements, applicants must be U.S. Citizens.
The Tech Stack: You’re fluent in Windows 11, macOS, Google Workspace, and Active Directory.
The Networking Know-How: You understand the magic behind Wi-Fi (802.1x), VPNs, and remote connectivity tools like Zoom or Microsoft Remote Desktop.
The "Pro" in Proactive: You thrive in fast-paced environments, manage priorities like a project manager, and possess a customer-first mindset that makes users feel heard.
Flexibility: You’re comfortable supporting a 24x7x365 service model and can collaborate across global time zones.

Location & Eligibility

Where is the job

Atlanta

On-site at the office

Who can apply

Same as job location

Listed under

Worldwide

Listing Details

Posted: April 3, 2026
First seen: April 3, 2026
Last seen: April 27, 2026

Posting Health

Days active: 23
Repost count: 0
Trust Level: 31%
Scored at: April 27, 2026

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Saviynt

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Saviynt is a leading provider of cloud-native identity and governance platform solutions, empowering enterprises to secure their digital transformation, safeguard critical assets, and meet regulatory compliance.

Employees

3k+

Founded

2010

Domain

Jobs

External application · ~5 min on Saviynt's site

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