Marketing Assistant

The Marketing Assistant supports Account Managers and Directors in delivering a high-quality client experience by upholding service standards and completing reactive and proactive client tasks promptly and professionally.

The main objective as a Marketing Assistant is to meet client and team needs with exceptional turnaround time to ensure we’re always providing the best experience possible.

• →Communicate with clients in professional manner via email/phone
• →Support the AM in the coordination and execution of requests in a timely manner
• →Resolve issues and problems, or complete tasks related to the client’s website, campaign or account
• →Address basic client campaign and account questions
• →Track all reactive client emails to ensure every client email is acknowledged before leaving for the day
• →Experience in customer service, marketing, or account coordination
• →Strong written communication and organization skills
• →Ability to professionally correspond with both internal teams and clients
• →Flexibility to support basic client needs when AMs are unavailable

• Education
  • Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience.

• Experience
  • 0-1 year, including internships. Great for recent graduates or early-career professionals.

• Skills
  
  • Effective organizational and multitasking skills with the ability to manage multiple client and/or AM requests simultaneously.
  • Proficient critical thinking and problem-solving skills.
  • Strong written and verbal communication skills, with a client-first mindset. Ability to effectively communicate with sophisticated clientele.
  • Knowledge in Scorpion’s technology suite, which includes Platform, CSX and CMS.
  • Attention to detail and a problem-solving approach to task management.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Demonstrated ability to correctly delegate tasks to the correct Support team.
  • Confidently utilize Scorpion technology to answer basic client campaign and account questions

• Winning Mindset: When our clients win, we win.
• Genuine Care: We only succeed when we are truly invested in our clients and each other.
• Unmatched Results: We deliver more than expected–and then some–driving the best results and impacting lives.
• Constant Improvement: We believe there is always a better way. We learn we ask “What if?” we build and then do it again.
• Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.

We value your time and want to give you the best opportunity to showcase your skills. Here’s what to expect:

• Initial Phone Screen:  30-minute conversation with a recruiter to learn more about you and share details about the role.
• First Interview:  30-minute Zoom with the hiring manager to dive deeper into your experience and goals.
• Second Interview:  60-minute in-person panel interview with the hiring team.

Scorpion supports a range of work arrangements, including in-office, hybrid, and remote roles. For positions designated as remote, employees who live within commuting distance of a Scorpion office may be asked to work from the office based on team needs, collaboration opportunities, or business priorities. Specific expectations will be discussed during the interview process.