Director, Logistics and Operations

The Director, Logistics and Operations is responsible for leading Scout Motors’ Aftersales logistics, transportation, warehouse operations, service parts operations, and service parts business strategy. This role owns the end-to-end service parts ecosystem, ensuring parts availability, efficient logistics flow, scalable warehouse operations, optimized transportation networks, and a commercially strong parts business that supports long-term Aftersales growth. 

Providing strategic direction and operational leadership across parts logistics, transportation, warehouse operations, inventory flow, supplier performance, service parts commercialization, pricing, margin management, and business performance. The Director will be accountable for building and scaling the operating model required to support Scout Motors’ Aftersales launch and long-term direct-to-consumer service strategy.

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• →Define and lead the overall strategy and execution for Aftersales logistics, transportation, warehouse operations and service parts operations, ensuring alignment with Scout Motors’ customer experience, and long-term growth objectives. 
• →Provide leadership, direction, and development for the teams, establishing clear priorities, performance expectations, governance routines, and accountability across logistics, operations, transportation, and service parts business functions. 
• →Own the end-to-end service parts supply chain strategy, including inventory flow, parts distribution, warehouse operations, transportation network, supplier coordination, packaging processes, and service parts availability. 
• →Develop and execute the service parts business strategy, including revenue growth, pricing strategy, margin management, parts sales performance, lifecycle management, parts portfolio commercialization, and business planning. 
• →Oversee transportation strategy and network optimization, including carrier management, route planning, cost management, supplier coordination, transportation performance metrics, and sustainable transportation practices. 
• →Lead the development and optimization of warehouse and distribution operations, including layout strategy, labor productivity, storage utilization, throughput, order fulfillment, dock-to-stock performance, order accuracy, safety, packaging, and operational standardization. 
• →Establish and manage key performance indicators across service parts operations, including inventory availability, service levels, order fulfillment, transportation costs, warehouse productivity, supplier performance, revenue, margin, customer satisfaction, and operational efficiency. 
• →Own budget planning and financial performance for logistics, transportation, warehouse operations, and parts business activities, identifying opportunities to improve cost efficiency, revenue performance, profitability, and long-term scalability. 
• →Manage strategic relationships with third-party logistics providers, transportation carriers, warehouse service providers, packaging suppliers, corrugate vendors, and other external partners to ensure contractual compliance, service excellence, cost competitiveness, and continuous improvement.  
• →Drive forecasting, inventory planning, stocking strategy, and parts availability initiatives to support service readiness, customer uptime, warranty requirements, repair performance, and business growth.  
• →Lead continuous improvement initiatives across transportation, warehouse operations, parts operations, supplier performance, packaging, cost management, and service parts business processes. 
• →Develop risk mitigation and business continuity plans for supplier disruptions, transportation delays, inventory shortages, warehouse capacity constraints, packaging availability, launch risks, and operational performance issues. 
• →Drive sustainability initiatives across logistics, transportation, warehouse, and packaging operations by reducing waste, improving material efficiency, optimizing transportation impact, and incorporating environmentally responsible practices. 

• To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older. 
• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. 
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. 
• Residing in New York City: This role is not eligible for remote work in New York City.

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.