Product Manager – Collaboration Services

Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services.

With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets.

Securitas IT creates capabilities and powerful technology needed to fulfil Securitas business strategy to be client centric, data driven, and people focused. We transform, build and protect our IT landscape in a cost-efficient a sufficient way.

Securitas is on a global journey to strengthen how our people collaborate, communicate, and work securely in a modern digital workplace.

As Product Manager – Collaboration Services, you will play a key role in shaping and leading our global collaboration portfolio. You will have end‑to‑end ownership of Collaboration Services, including Microsoft 365 delivery and enterprise communication and mass‑mailing tools, used daily across the Securitas Group.

This is a senior leadership role combining product strategy, people management, financial responsibility, and vendor management in a complex, international environment.

As Product Manager for Collaboration Services, you will:

• Define and drive the long‑term vision, strategy, and roadmap for Collaboration Services.

• Balance innovation, user experience, security, cost efficiency, and operational stability.

• Own the product backlog and prioritization across the full product lifecycle (design, build, run).

• Oversee the global delivery and evolution of Microsoft 365 collaboration services (e.g. Exchange Online, Teams, SharePoint, OneDrive).

• Own enterprise email, messaging, and mass‑mailing/communication platforms.

• Drive adoption of new Microsoft capabilities while managing evergreen changes and dependencies.

• Lead a distributed, multicultural team of engineers and service managers across Europe.

• Set clear goals, priorities, and ways of working.

• Build a high‑performing, engaged, and accountable team culture.

• Be accountable for budget planning, forecasting, cost control, and financial reporting for the Collaboration Services portfolio.

• Ensure transparent cost models, consumption tracking, and value realization.

• Present financial status, risks, and opportunities to senior stakeholders.

• Own relationships with strategic vendors and service partners.

• Ensure commercial performance, cost efficiency, and delivery according to SLAs and OLAs.

• Drive continuous improvement and contract optimization.

• Collaborate closely with global and regional IT, security, architecture, and business stakeholders.

• Communicate clearly around roadmap, priorities, risks, and outcomes.

• Ensure alignment between Collaboration Services and the broader Digital Workplace strategy.

• Ensure services meet security, privacy, and regulatory requirements.

• Own escalation handling, risk mitigation, and crisis management within the product area.

• Maintain alignment with enterprise architecture and security standards.

We are looking for a Senior Product Leader with strong Microsoft experience and the ability to lead both strategically and operationally.

• A confident and mature leader with strong stakeholder management skills.

• Strategic, yet pragmatic and delivery‑focused.

• Financially literate and data‑driven.

• Comfortable making decisions in complex, high‑impact environments.

• A clear communicator who can engage both technical experts and senior leaders.

We are currently welcoming applications from candidates based in Stockholm or Warsaw (with preference for candidates living in Stockholm).

Regardless of the location, hybrid working model applies and you will be expected to work from our office at least 2 days per week.

Additionally, the role involves occasional travel a few times per year (around 2-4 times).