Residential HVAC Service Technician

United States·NorthbrookFull-timemid

OtherTrades & Skilled LaborService TechnicianResidential Hvac Service TechnicianSkilled Trades & Field Services

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Quick Summary

Overview

AA Service Co - HVAC Service Technician Located in Northbrook, IL serving north and southside Chicagoland Are you passionate about delivering top-notch HVAC solutions? Do you feel like your current role doesn’t fully utilize your skills or offer the career growth you desire?

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OtherTrades & Skilled LaborService TechnicianResidential Hvac Service TechnicianSkilled Trades & Field Services

AA Service Co - HVAC Service Technician

Located in Northbrook, IL serving north and southside Chicagoland

Are you passionate about delivering top-notch HVAC solutions?

Do you feel like your current role doesn’t fully utilize your skills or offer the career growth you desire?

Are you ready to join a team that truly values your expertise and supports your professional development?

At AA Service Co, we recognize and appreciate the craftsmanship and passion that HVAC Service Technicians bring to their work. We are dedicated to fostering a supportive and rewarding environment where your skills are not only acknowledged but celebrated. Here, your contributions matter, and your growth is our priority. As a leader in the HVAC industry, we pride ourselves on delivering unmatched comfort and reliability to our customers, reflecting the high standards and dedication of our team. Our unwavering commitment to continuous training and development ensures that our team remains at the cutting edge of industry advancements. Join us, and let your passion for excellence shine in a company that values your craft and fuels your professional journey.

As a Residential HVAC Service Technician at AA Service Co, you will play a crucial role in maintaining and servicing HVAC systems for our residential clients. Your technical expertise, commitment to excellence, and customer-focused approach will contribute to our mission of providing unparalleled comfort and energy efficiency to our customers' homes.

Diagnose and troubleshoot HVAC equipment issues, recommending appropriate solutions and discussing options with customers.

Provide clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations.

Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.

Respond to service requests within AA Service Co's defined time frame. Timely response ensures customer comfort and builds trust.

Successfully enroll customers in AA Service Co’s service agreements, promoting long-term customer relationships and recurring revenue.

Perform routine maintenance, inspections, and repairs on residential HVAC systems to ensure optimal performance and efficiency.

Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses due to missing or overstocked items.

Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period.

Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform.

Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed. Strive to maintain a positive team dynamic and contribute to a supportive work environment.

Uphold professional communication and appearance at all times when interacting with customers.

Maintain a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule.

Additional Duties as Assigned