Software Engineering Manager, Digital Identity — Access & Rights

This is a hands-on EM role for the Digital Identity — Access & Rights team. The team builds and operates the Entitlements and Authorization platforms, two Tier-0 services every SoFi product depends on. Combined these two platforms are the single sources of truth for what benefits does a member have and what are they allowed to do. The right candidate pairs deep operational rigor with a genuine investment in coaching engineers, ships with modern AI tooling as a default, and moves fast with a just-do-it attitude.

You will inherit a strong, senior team of engineers already delivering against a dense roadmap that directly enables SoFi’s top tech initiatives such as Big Business Banking, SoFi Plus, Small Medium Business as well as other offerings. 

The Digital Identity group owns customer identity, relationships, access control, and benefits distribution across all of SoFi. The Access & Rights team specifically owns two platforms that sit on the critical path for every member interaction: Entitlements (the generic connection graph mapping each entity to its accounts, benefits, and other resources) and Authorization (evaluating fine-grained permissions for every authenticated request). Our consumers include all of SoFi and we are a direct enabler to increased product velocity. 

You will partner closely with a product manager, and stakeholders across Crypto, Money, Member, Benefits, and Galileo engineering.

• →Lead and Grow Your Team: Lead and grow the team while maintaining or improving the team’s velocity. Manage performance with care and high standards, including the hard conversations. 
• →Drive Technical Strategy & Execution: Own the planning, technical output, and delivery for the Digital Identity - Access & Rights team. Own operational excellence for two Tier-0 platforms. Set and defend SLOs, while holding the on-call posture accountable, and treat production quality as a management responsibility, not an IC concern. Review design documents, push back on senior engineers when the architecture does not hold up, pair with your team in AI-augmented coding sessions, and ship production code when the situation demands it.
• →Collaborate and Influence: Establish and leverage strong relationships across the department and cross-functional leadership teams, partnering closely with product and other engineering teams to integrate solutions and define product and technical strategy.. 
• →Problem Solve and Innovate: Operate with a high degree of independence to solve ambiguous and complex technical problems. Drive initiatives from inception to completion, contributing to the long-term architectural vision and continuous improvement of the identity platform.
• →Be a prolific writer: Write well, and use AI to write faster. You will personally own incident reviews, roadmap updates, as well as  promotion cases to shape the executive narrative for the platform. 

• 8+ years of experience designing, building, and operating scalable, mission-critical backend systems, with 2+ years directly managing engineers.
• Proven track record running a high traffic Tier-0 or equivalent critical platform: defined SLOs, owned on-call, led major incident reviews, and drove measurable reliability improvements.
• Deep experience with platform-style engineering: API contracts, versioning, backward compatibility, consumer migration, and deprecation discipline. You have managed a platform team with many downstream consumers, not just a feature team.
• Active, daily user of modern AI coding tools (Claude Code, Cursor, Copilot, or equivalent). Concrete examples of how you have used AI to accelerate your own output or your team's throughput. 
• Demonstrated ability to drive outcomes across team boundaries without escalation authority. You have led multi-quarter initiatives that required alignment across three or more engineering orgs.
• Hands-on technical depth in Java or Kotlin, with practical knowledge of REST APIs, event-driven systems, and relational or key-value data stores. Comfortable in design reviews and code reviews. Willing to write production code when the team needs a tiebreaker.
• Excellent written communication. You have written TDDs, post-mortems, and roadmap updates that senior leaders trusted without needing translation.
• Bias for action: absorbs ambiguity and resolves it, escalates it upward when the situation warrants.

• Experience building agentic workflows, internal AI tooling, or LLM-powered developer productivity systems.
• Experience with OpenFGA, Zanzibar-style authorization, or graph platforms at scale.
• Experience in regulated environments, ideally fintech, with exposure to SOX, PCI, or similar controls.
• Familiarity with AWS, Kubernetes, Kafka, DynamoDB, and Temporal.
• Prior work on multi-person or delegated access patterns (consumer & business banking, family accounts, custodial, trust relationships).