Quality Assurance Coordinator - 21626

Remotemid

OtherQuality Assurance

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Quick Summary

Key Responsibilities

OIG exclusion searches (LEIE database) and SAM government sanction checks when requested DEA registration status checks, including renewals, duplicate certificates,

Technical Tools

OtherQuality Assurance

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Quality Assurance Coordinator (Part-Time)

Department	Operations
Reports To	Manager of Quality Assurance
Status	Part-Time (25-30 hours) with potential to grow to Full-Time (40 hours), Non-Exempt

About the Role
This role owns the behind-the-scenes verification work that keeps providers credentialed and clients confident in Caliber's compliance. You'll work the verification dashboard daily, running each required check, documenting results in Target Recruit, and clearing items within policy turnaround times.

What You'll Do

Run and clear all required provider verifications on the QA dashboard, including:
OIG exclusion searches (LEIE database) and SAM government sanction checks when requested
DEA registration status checks, including renewals, duplicate certificates, and address changes
State medical and nursing license verification (including NURSYS checks and state-specific background/disciplinary review)
State Controlled Substance (CSR) license verification in applicable states
NPI Registry verification
Save all verification results in Target Recruit under the provider's certificate tab following standard naming conventions, and escalate any exclusion, sanction, or disciplinary findings to the QAS and QA Manager immediately
Process incoming independent contractor work-history verification requests from the verifications@caliberhealth.com inbox: confirm signed Release & Authorization, research work history across TR, ADP, and SharePoint archives, complete the Independent Contractor Letter, and return it within the required 2-business-day turnaround
Maintain complete, audit-ready verification records across TR and SharePoint
Monitor the dashboard queue daily to ensure nothing ages past policy thresholds
With potential to assist with:
Obtaining provider case logs from prior employment
Obtaining provider COI’s from prior employment

What Makes You a Great Fit

High school diploma or equivalent required; associate's degree preferred
2+ years of administrative, credentialing, or healthcare staffing experience (preferred)
Strong attention to detail and comfort navigating multiple verification databases and systems
Highly organized, able to manage a high-volume queue with accuracy under deadline pressure
Self-motivated and able to work independently with minimal oversight
Comfortable with repetitive, detail-intensive documentation work