Director, Product Management

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Today, it is one of the largest online learning platforms in the world, with 205 million registered learners as of March 31, 2026. Coursera partners with over 375 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees.

Coursera’s platform innovations — including generative AI-powered features like Coach, Role Play, and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp.

This role leads a team of Product Managers owning capabilities fundamental to the Coursera consumer and enterprise learner experiences across skills and verification capabilities.  These include the skills, careers and mastery taxonomies, various forms of assessments and diagnostics, and integrity checks. 

The Director of PM is a player/coach who sets product strategy, prioritizes the highest-impact opportunities, and partners closely with Engineering, Design, Data, and Growth to ship consumer and enterprise learner-facing experiences at scale. This role also brings a practical approach to using AI—applying personalization, recommendations, and adaptive experiences to improve how learners discover, engage with, and complete content.

Within the broader org, this role connects content, platform capabilities, and skills and verification functionality into a cohesive learner experience that continues to improve over time.

• →Define and drive the product strategy and roadmap for the Skills & Verification product group which comprises the Skills & Credentials, Assessments, and Integrity & Grading teams
• →Lead and develop a team of Product Managers, setting clear priorities advancing Coursera’s skills mastery and verification solutions
• →Partner closely with peer product organizations developing adaptive learning and interactive practice solutions as well as the broader Content and Teaching & Learning organizations
• →Own key metrics and identify opportunities to improve enrollment, depth of engagement, and long-term retention across web and mobile
• →Partner with Engineering, Design, Data, Growth, and Marketing to deliver high-impact, experiment-driven product initiatives
• →Evolve a rigorous experimentation framework (A/B testing, cohort analysis, behavioral insights) to inform prioritization and investment decisions
• →Integrate AI-driven features such as personalization, recommendations, and adaptive experiences to improve learner outcomes
• →Identify opportunities to replace manual or static experiences with AI-driven solutions that scale without increasing operational overhead
• →Align cross-functional stakeholders around a clear learner-first vision while ensuring measurable business impact

• 7+ years of product management experience shipping consumer-facing digital products
• 3+ years of experience managing Product Managers or leading cross-functional teams through influence
• Exposure to both consumer and enterprise learner markets
• Demonstrated history of owning and improving measurable metrics such as activation, engagement, retention, or conversion
• Experience leading cross-functional initiatives with Engineering, Design, and Data partners from strategy through execution
• Experience developing product roadmaps and translating strategy into shipped features
• Strong foundation in experimentation methodologies, including A/B testing and data-driven product iteration
• Experience applying AI/ML (e.g., LLMs, recommendation systems) to shipped product experiences such as personalization, content generation, or workflow automation
• Comfort using AI tools in day-to-day product development (e.g., prototyping, analysis, or content iteration)

• Experience working on consumer marketplace, subscription, or growth-stage technology products
• Experience optimizing multi-step user funnels across web and mobile platforms
• Background in education technology, content platforms, or mission-driven consumer products
• Experience with assessment generation, quizzes, questions banks as well as integrity solutions such as Turnitin and Honorlock
• Ability to rethink traditional product experiences using new capabilities (including AI), rather than defaulting to existing patterns
• Experience operating in ambiguous, 0-to-1 environments and building systems that scale efficiently
• Passion for expanding access to education and improving global learner outcomes

If this opportunity interests you, you might like these courses on Coursera:

• Learning How To Learn
• Gen AI for Product Managers