Speaks Law Firm is seeking an experienced high volume Personal Injury Case Manager (Paralegal) to join our Wilmington team. Candidates must have at least two (2) years of experience working with a high volume of personal injury claims in NC.

No phone calls or recruiter inquiries please.

Responsibilities include, but are not limited to:

Maintain effective communication with attorneys, clients, insurance adjusters, and other professionals to discuss assigned cases or projects
Drafting of legal documents including routine pleadings and motions, affidavits, and interrogatories; files motions and pleadings according to judicial procedures
Interview clients and witnesses and prepare summaries of their statements
Prepare, organize, store, and retrieve case files, which may include evidence, exhibits, depositions, pleadings, exhibits, and other items
Monitor & manage client’s medical treatment
Send requests for information including medical records & billing
Maintain/organize client files
Preparation and filing of general correspondence, e-mails, demand packages and other exhibits into Case Management Software
Understand subrogation liens & disputing unrelated charges
Complete balance sheets accurately reflecting Rule 414 payments/adjustments
Familiarity with Medicare, Medicaid, and other health insurance portals

Qualifications
Required:

High school diploma or equivalent
Two (2) plus years of experience working with NC personal injury claims
Passion for advocating for our clients and maintaining a positive attitude
Strong organizational skills and attention to detail
Intermediate computer skills
Ability to effectively communicate and collaborate with clients and colleagues

Preferred:

Associate's degree or higher
Paralegal certificate a plus
Experience with SmartAdvocate software a plus
Bilingual English and Spanish a plus

Compensation
Competitive salary range depending on experience and qualifications.

Why Join Speaks Law Firm?
At Speaks Law Firm, we don’t just manage cases—we help people rebuild their lives. Our culture is rooted in compassion, advocacy, and continuous growth. We offer:

Competitive salary (DOE & qualifications)
Comprehensive benefits: medical, dental, vision, 401k, employer-paid life insurance
Paid time off and parental leave
Opportunities for professional development and advancement
A collaborative, supportive, growth-driven environment

About Us
Mission: Help victims recover physically, financially, and emotionally.
Values: Improve, Learn, Respect, Communicate, Overcome, Exceed, Serve, Connect.

Case Manager/ Paralegal - Personal Injury

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