13557 - Program Assistant

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Integrated Services for Newcomers

Program: Pre-Arrival Services - AEIP

Employment Type: Permanent Full-Time (35 hours per week)

Number of Positions: 1 

Contract Duration: June 30, 2026 - March 31, 2029

Compensation: $15 to $18 per hour

Reports To: Service Centre Manager 

Job Summary: 

The Program Assistant provides administrative support to office operations, client records and accounting records in the AEIP Service Centre. 

Key Duties and Responsibilities:

• Monitors and maintains office supplies and equipment inventory
  
• Records all expenses and consolidates monthly expenses summary for review  
• Assists in moderating webinars, marks attendances, and conducts data entries
  
• Performs client data input on in-house platform and iCare system
  
• Compiles program statistics, summarizes service evaluation surveys and aggregates data for reporting and marketing purposes
• Assists in developing report templates and forms
• Provides support to in-house platform maintenance
• Assists in physical office setup
• Builds and maintains digital filing systems
• Participates and prepares minutes for team and committee meetings
• Records service progress and program improvement action items during team meetings
• Researches industrial and provincial information as well as community resources on a regular basis and updates the program resources
• Assists in service promotion and marketing
• Assists in implementing health and safety guidelines in the workplace as per provincial regulations
• Receives stocks and maintains inventory
• Performs other related tasks and duties as assigned by the Administrative Coordinator or the Senior Project Manager

Education, Training and Experience:

• Post-Secondary Education
• Experience working in an office setting
• Experience in facilitating workshops/group activities
• Experience working with a diverse clientele an asset
• Experience in Paramount Workplace and/or iCare systems is an asset
• Knowledge of administrative and accounting practices
• Knowledge of the social services sector is an asset

Job Skills and Abilities:

• Excellent written and oral communication skills
  
• Excellent interpersonal skills
  
• Additional languages are considered an asset
  
• Ability to work independently and as a part of a team
• Excellent technical skills in MS Office and web-based applications
• Excellent attention to detail and commitment to excellence in service delivery 

Additional Information:

• Criminal Record Check Required
  
• Ability to work evenings and weekends as required
• Ability to travel as required 

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people!

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested candidates please apply by 11:59pm June 6, 2026

While we appreciate all applications, only those selected for an interview will be contacted.