Senior / Staff Product Manager

 

Suger helps B2B software companies sell through cloud marketplaces like AWS, Azure, GCP, Oracle, Alibaba, and Snowflake - now one of the fastest-growing enterprise sales channels.

 

Marketplace sales are operationally complex: pricing, contracting, billing, revenue recognition, and compliance all intersect across multiple cloud providers. Suger removes this complexity with an API-first revenue platform that powers quote-to-cash and marketplace workflows at scale.

 

Launched in 2022, Suger works with over 250 B2B customers, from large enterprises like Snowflake and Intel to fast-growing startups like Glean and Vanta. We’re a Series A company backed by Threshold VC, Craft Ventures, Intel Capital, and Y Combinator.

 

We’re hiring a Senior Product Manager to own the strategy, roadmap, and execution for critical parts of Suger’s platform, with a focus on AI-driven automation in revenue operations.

 

In this role, you’ll define how AI is applied to complex enterprise workflows across pricing, contracting, billing, and compliance - areas where correctness, trust, and explainability matter as much as speed. You’ll work closely with engineering, design, GTM teams, and customers to translate real operational pain points into products that are both technically deep and commercially impactful. This is a hands-on, systems-oriented PM role. You’ll work “close to the metal” by shaping platform primitives, data models, and automation boundaries, not just feature specs, and by making tradeoffs across scalability, reliability, and customer experience.

 

This role is ideal for a Senior/Staff Product Manager who:

• Enjoys owning ambiguous, high-impact problem spaces
• Has strong product design sensibility and visual/UX taste
• Is excited by complex systems and platform products
• Wants to shape how AI is used in production, not just prototypes
• Is comfortable partnering deeply with senior engineers and enterprise customers

We work in a hybrid work model, with 4 days per week in the Downtown office.

Own the product roadmap for intelligent systems that automate pricing, contracting, billing, and compliance workflows.

Design end-to-end user journeys for AI-powered workflows, bringing strong UX instincts and design taste to every interaction - and continuously iterate based on real customer behavior.

Balance customer impact, system reliability, and engineering complexity when making product decisions, partnering closely with engineering to ship correct, transparent, and reliable features in production.

Define and track success metrics including adoption, accuracy, efficiency gains, and customer outcomes.

Work closely with Customer Success and Solutions team to gather qualitative and quantitative feedback, and occasionally support onboarding to deeply understand edge cases and trust concerns around automation.