sunking~1mo ago
New
New
Customer Service Manager, Nigeria
OtherCustomer Service Manager
1 views0 saves0 applied
Quick Summary
Overview
Location: Lagos, NigeriaAbout The roleThe Customer Service Manager, Nigeria will lead the call center service team with a customer-centric vision,
Technical Tools
OtherCustomer Service Manager
Location: Lagos, Nigeria
About The role
The Customer Service Manager, Nigeria will lead the call center service team with a customer-centric vision, prioritizing customers to ensure Sun King’s customer satisfaction and operational excellence align with industry standards. The role is responsible for managing performance KPIs of the service teams, conducting regular team engagements including welfare checks, driving continuous improvement, and providing coaching and mentoring to build capacity. The role also involves stakeholder engagement to support joint initiatives aligned with business objectives and customer-centricity.
About The role
The Customer Service Manager, Nigeria will lead the call center service team with a customer-centric vision, prioritizing customers to ensure Sun King’s customer satisfaction and operational excellence align with industry standards. The role is responsible for managing performance KPIs of the service teams, conducting regular team engagements including welfare checks, driving continuous improvement, and providing coaching and mentoring to build capacity. The role also involves stakeholder engagement to support joint initiatives aligned with business objectives and customer-centricity.
Location & Eligibility
Where is the job
Lagos, Nigeria
On-site at the office
Who can apply
NG
Listing Details
- First seen
- June 18, 2026
- Last seen
- July 27, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 50%
- Scored at
- June 18, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application · ~5 min on sunking's site
Please let sunking know you found this job on Jobera.
Similar Customer Service Manager jobs
View all →
Browse Similar Jobs
Newsletter
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
A
B
C
D
No spam. Unsubscribe at any time.