IT Intern - 6 months FTC

Employee Support: Act as the first point of contact for internal IT helpdesk requests, troubleshooting hardware, software, and access issues for our remote team members.

Onboarding & Offboarding: Assist with the provisioning and de-provisioning of SaaS accounts (Google Workspace, Slack, Notion, Jira, etc.) for new and departing Swapcardians.

Asset Management: Help track and manage our global inventory of hardware and software licenses, ensuring our device management systems (MDM) are up to date.

Security & Compliance: Support the IT & Security team in maintaining our high cybersecurity standards. Help ensure that all employee devices are secure, compliant, and correctly configured according to our SOC 2 and ISO 27001 frameworks.

Documentation: Create and update internal IT documentation, knowledge base articles, and how-to guides to empower employees with self-service troubleshooting.

Process Improvement: Bring a “Curious” mindset to identify repetitive IT tasks and help the team automate workflows to improve efficiency.

Recently completed a degree in IT, Computer Science, Information Systems, or a related field.

Basic understanding of computer hardware, operating systems (Windows/macOS), and common SaaS tools.

Familiarity with device/endpoint management concepts (MDM) is a plus.

An interest in cybersecurity and compliance frameworks such as SOC 2 and ISO 27001.

Strong problem-solving skills and a genuinely curious, self-starting attitude.

Clear written and verbal communication skills, comfortable working with a fully remote, international team.

Fluent in English.

A fully remote-first environment with flexible working hours.

Hands-on experience across IT support, security, and compliance in a fast-growing tech company.

Mentorship from an experienced IT & Security team.

The chance to work alongside colleagues from 40+ nationalities across 28+ countries.

A culture built on curiosity, ownership, and mutual care.