Samples Fulfillment Coordinator

Tayco is looking for one Samples Fulfillment Coordinator who will be responsible for coordinating the day-to-day operation of Tayco and BRC’s literature programs, including inventory control, material flow, order fulfillment, replenishment, shipping, and distribution. The role works closely with internal and external customers, Procurement, Marketing, and third-party carriers to ensure materials are available, orders are fulfilled accurately, and deliveries are completed efficiently. The position also works closely with the Marketing Material Supervisor to review inventory and usage data, prepares regular reports, supports promotional and sample programs, and contributes to continuous improvement of literature processes and departmental operations.

• →Coordinate Tayco and BRC’s literature programs, ensuring the effective availability and distribution of literature, samples, and promotional materials. 

• →Monitor inventory levels and material availability and communicate low-stock items, discrepancies, or potential shortages to the Marketing Material Supervisor. 

• →Coordinate order fulfillment and distribution, including the preparation, packing, and shipment of literature, samples, and promotional materials. 

• →Communicate with internal and external customers regarding orders, material availability, delivery requirements, and general inquiries. 

• →Coordinate the receipt, organization, storage, and distribution of incoming marketing materials to ensure materials remain accessible and ready for use. 

• →Maintain Tayco’s Kanban system and coordinate replenishment based on inventory levels and flag replenishment needs to the Marketing Material Supervisor. 

• →Perform routine inventory counts and update inventory records as required. 

• →Submit weekly material replenishment requests through Procurement based on stock levels, usage, and anticipated requirements. 

• →Resolve routine logistics exceptions and delivery issues with third-party shipping providers to support timely and reliable fulfillment. 

• →Prepare and coordinate sample and promotional kits according to established categories, campaign requirements, and distribution needs. 

• →Assist with the preparation and distribution of promotional mailouts supporting marketing campaigns and dealer engagement programs. 

• →Coordinate artwork updates and literature revisions with the Marketing Material Supervisor to ensure current materials are available for distribution. 

• →Collaborate with the Marketing Team to support continuous improvements to literature processes, workflow, organization, and operational efficiency. 

• →Create and print labels, and assemble and label sample rings, kits, and other sample materials, ensuring accuracy and consistency with established requirements. 

Administrative & Team Support 

• →Provide general administrative support to the Marketing Team as required, including organizing materials, preparing documents, or updating internal resources. 

• →Actively participate in Social Committee activities and initiatives. 

• →Perform other duties as assigned. 

COMPETENCIES 

The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- In Office position for 5 days per week, remote work is not available for this position.

- Some physical labour is required: Ability to lift up to 50lbs

- Ability to walk up and down stairs while carrying boxes as required.

- Overtime as required.

- Manual dexterity required to use desktop computers and peripherals.

To be able to perform this job successfully, an individual must be able to perform each essential  duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Proficiency with Microsoft Office applications, particularly Outlook and Excel. 

• Strong general computer proficiency, with the ability to independently troubleshoot routine issues involving computers, peripherals, and software. 

• Strong organizational skills with the ability to manage multiple tasks, meet deadlines, and maintain a well-organized workload. 

• Ability to prioritize competing demands and quickly adjust priorities as business needs change. 

• Ability to work independently, manage workload effectively, and communicate progress and status on an ongoing basis. 

• Strong attention to detail and commitment to accuracy and quality. 

• Strong practical problem-solving skills, using sound judgment and logical thinking to assess situations and resolve day-to-day operational challenges. 

• Ability to learn new systems and processes quickly and adapt to changing requirements. 

• Ability to work effectively within a team, accept direction, and respond constructively to feedback. 

• Self-motivated, dependable, and results-oriented.