Regional Quality & Process Improvement Manager

Are you ready to be the architect of a new era at The Budd Group? Are you ready to be the architect of a new era at The Budd Group? We are looking for a visionary Regional Quality & Process Improvement Manager to join our team in Winston-Salem. This isn't just about reporting the news; it’s about making the news by driving our organization toward operational excellence.  Pay: competitive pay based on experience  Benefits: Medical, Dental, Vision, 401(k) Match, PTO (Vacation, Sick, 9 Holidays, 2 Floating, 1 Volunteer day), HSA/FSA, Pay on Demand + Cash Back, and Free Online Classes  Location: Winston-Salem, NC (Hybrid/75% Travel with overnight stays)  Schedule: Monday - Friday  Qualifications: Data-driven mindset, tech-savvy (Salesforce/Virtual Manager), and exceptional executive communication  Perks: Military Friendly, God-honoring culture, and direct executive mentorship About The Budd Group The Budd Group is a leading facilities services company with over 50 years of experience. We are a God-honoring company that strives to be a beacon of light in the communities we serve by providing great facilities, services, and career opportunities.  Regional Quality & Process Improvement Manager: What You’ll Do (Key Responsibilities) Analyze and Interpret Data: Monitor data from quality inspections and task validation tools to identify trends in productivity and performance. Drive Operational Excellence: Translate complex datasets into clear, actionable recommendations for regional leadership teams to improve the bottom line. Standardize the Playbook: Define, build, and enforce organizational standards and SOPs across decentralized regions to ensure a unified "Budd Group Way." Implement Technology: Lead the rollout and enterprise-level management of new systems, including the Virtual Manager platform. Coach and Train: Act as the lead subject matter expert, training regional teams and AVPs on new technologies and operational frameworks with clarity and patience. Manage Performance: Identify underperforming sites quickly to facilitate root-cause problem solving while simultaneously highlighting and celebrating high-performing "gold star" locations. Collaborate with Leadership: Work step-by-step with the executive team (AVPs and VPs) to influence structural and cultural changes without needing direct authority. Regional Quality & Process Improvement Manager: What You Bring To The Team Analytical Mindset: Proven experience in a data-driven environment where you moved beyond reporting to solution-based action. Tech Savvy: A quick learner of new systems; experience with Virtual Manager, Salesforce, or similar enterprise-quality/task management platforms is a major plus. Communication & Influence: Exceptional ability to communicate with executives and "stand toe-to-toe" with leadership to drive change. Emotional Intelligence: A "coach approach" to feedback—approaching operators with curiosity and support rather than judgment to build trust and compliance. Self-Driven: High level of organization and time management; must be a proactive problem-solver who doesn't wait for direction. Travel: Ability and willingness to travel (up to 75%) to engage with regional teams and conduct on-site implementations. Location: Based in Winston-Salem, NC, to maintain proximity to headquarters and executive leadership. Regional Quality & Process Improvement Manager: Why Work For The Budd Group? Professional Impact: This is a high-visibility role with the power to influence operational excellence culture for the future of a growing company. Direct Mentorship: Work closely with seasoned leaders to mold the role and your professional growth. Innovative Environment: Access to outside consultants and enterprise-level tools to keep your skills at the cutting edge of operational technology.