Loyalty Solution Architect

At Pepco, we’re growing fast and building our Tech Hub in Porto to support our business across Europe.

We are looking for a Loyalty Solution Architect to join the team. In this role, you will define and evolve the architecture of our Loyalty platform, enabling personalised customer experiences, campaign execution, and seamless engagement across channels.

If you enjoy designing scalable solutions, connecting business needs with technical strategy, and shaping platforms that impact millions of customers, you’ll fit right in.

• →Design end-to-end solution architectures for loyalty and customer engagement capabilities
• →Ensure alignment with enterprise architecture standards, integration principles, and security practices
• →Support the Product Owner in shaping the roadmap and identifying key technical enablers
• →Collaborate closely with development, QA, and DevOps teams to ensure correct implementation of solutions
• →Maintain architecture documentation and contribute to governance and decision-making forums
• →Drive reuse of platforms, services, and components across the digital ecosystem
• →Evaluate new technologies, vendors, and approaches to continuously improve the domain

• Bachelor’s degree in Computer Science, Software Engineering, or a related field
• Architecture certification (e.g. TOGAF, AWS/Azure Architect, SAFe) is a plus
• At least 5 years of experience in solution architecture or technical leadership roles
• Experience designing digital solutions in retail, e-commerce, or customer-facing platforms
• Strong knowledge of microservices, APIs, integration patterns, and security models
• Ability to balance long-term architectural vision with short-term delivery needs
• Strong communication and stakeholder management skills
• Comfortable working in an international and fast-paced environment
• Fluent English (mandatory)

Pepco is one of Europe’s fastest-growing retail companies, with thousands of stores and millions of customers visiting us every month. Behind that growth, there’s a team of people who make things happen. We keep things simple, we focus on results, and we support each other to get there. At Pepco, no two days are the same. And that’s exactly how we like it.