Digital Data Product Manager

Role:Digital Data Product Manager

Employment: Permanent

Location: Paris,FR - hybrid

Skills:

- 10 to 15 years’ experience in product ownership/management, with at least 3 years in hospitality/hotels, travel, or closely related customer-centric services.

- Strong understanding of hotel operations (front office, housekeeping, F&B), commercial levers (revenue management, distribution, loyalty, direct vs OTA), and guest experience.

- Solid grasp of data concepts (PMS/ CRS/ CRM data, data models, pipelines, BI tools, APIs), digital product practices (web/ mobile/ CRM journeys, A/B testing, personalization) and usage/ limitations of AI in areas like guest profiling, segmentation, personalization, journey optimization, concierge, chat, smart room experiences, upsell and cross-sell optimization.

- Experience working in agile environments with cross-functional, often distributed teams; comfortable working in an international group with stakeholders in France and potentially EMEA.

- Excellent communication and stakeholder management skills; ability to challenge and align senior stakeholders across functions.

- Professional proficiency in English; strong French is highly preferred for stakeholder and hotel engagement.