Senior Executive - Warehouse Operations - Contract Logistics

Warehouse Operations
•    Supervise daily inbound and outbound warehouse activities including receiving, put-away, picking, packing, and dispatch. 
•    Ensure timely order processing and shipment execution as per customer requirements. 
•    Monitor operational workflows to achieve productivity and accuracy targets.
Inventory Management
•    Maintain inventory accuracy through regular cycle counts and stock reconciliation. 
•    Monitor stock movement and ensure proper material handling practices. 
•    Investigate inventory discrepancies and escalate issues when required. 
•    Update inventory records in WMS/ERP systems.
Team Coordination
•    Coordinate with warehouse associates, operators, and supervisors for smooth operations. 
•    Support manpower planning and shift execution. 
•    Train warehouse staff on SOPs, safety procedures, and operational processes. 
Customer & SLA Management
•    Ensure adherence to customer SLAs and operational KPIs. 
•    Handle operational escalations and support issue resolution. 
•    Maintain timely communication with internal and external stakeholders. 
Process Compliance & Safety
•    Follow warehouse SOPs, quality standards, and EHS guidelines. 
•    Ensure safe handling and storage of materials. 
•    Support warehouse audits and compliance activities. 
Reporting & Documentation
•    Prepare daily operational reports and MIS updates. 
•    Maintain dispatch records, inventory reports, and operational documentation. 
•    Track operational performance metrics and highlight improvement areas.
•    Bachelor’s degree in Logistics, Supply Chain, Operations, or related field. 
•    Diploma/Certification in Warehouse Management or Supply Chain preferred. 
•    3–6 years of experience in warehouse operations or contract logistics. 
•    Experience working in 3PL, e-commerce, FMCG, retail, or manufacturing environments preferred. 
•    Hands-on experience with WMS/ERP systems and inventory processes.