Customer Success Analyst (Mandarin Speaking)

(united States)Remotemid

OtherCustomer Success Analyst

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Quick Summary

Overview

TheGuarantors is a fintech company helping multifamily owners and operators mitigate leasing risk while expanding access for renters. With a deep understanding of owner, operator, and renter needs,

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OtherCustomer Success Analyst

TheGuarantors is a fintech company helping multifamily owners and operators mitigate leasing risk while expanding access for renters. With a deep understanding of owner, operator, and renter needs, we believe renters deserve better access to the home of their choice and operators deserve greater protection and growth opportunities. That’s why we’re leveraging our real estate expertise and using AI-driven renter underwriting to help operators qualify renters faster while mitigating the financial risk of renter default. With $7B+ in lease value protected, we work with 9 of the country’s top 10 operators, are the #1 lease guarantee provider nationwide, and have consistently been named one of Inc. 5000’s fastest-growing companies, Forbes’ Best Startup Employers, Deloitte’s Technology Fast 500.

We’re adding a Customer Success Analyst (Mandarin Speaking) to our team to help us guide renters in qualifying for their dream homes, as we continue to expand rapidly across the country.

Responsibilities

~1 min read

→Opportunities to make an impact within a fast growing company
→Medical, dental, & vision insurance, beginning day one
→Health savings account with employer contribution
→Flexible spending accounts (healthcare, dependent care, commuter)
→401(k)
→Generous PTO and paid holidays
→Flexible working hours
→Paid parental leave
→Company sponsored short and long term disability

The base salary range is between $55,000 - $65,000 annually.

Base salary does not include other forms of compensation or benefits. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above.

Does this role not quite match your skills, but you’re still interested in what we're doing? Stay In Touch to be one of the first to hear about future opportunities!

TheGuarantors is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all.