Retail Residential Mortgage Brokerage - Loan Partner/Loan Officer Assistant (remote)

Our client is a fast-growing mortgage team in Austin looking for a Loan Partner who's equal parts relationship manager, pipeline quarterback, and borrower advocate. This isn't a back-office processing role — it's a front-line partnership position where you're the operational engine that keeps high-volume LOs producing at their best.

If you take pride in running a clean pipeline, communicating proactively, and delivering a borrower experience that earns referrals, this role is for you.

• Partner directly with Loan Officers across every stage of the loan lifecycle — application through closing

• Manage borrower communication, realtor relationships, and third-party coordination

• Gather and verify documentation for complete, accurate loan packages

• Track pipeline milestones — approvals, appraisals, closings — and keep every deadline met

• Order and follow up on appraisals, verifications, and title work

• Clear conditions efficiently and deliver clean, compliant files to Closing on time

• Anticipate problems before they become last-minute crises

• 3+ years residential mortgage experience in a Loan Partner or LOA capacity

• Broker or correspondent model experience preferred

• Solid knowledge of conventional, FHA, VA, Jumbo, and Non-QM products

• Encompass proficiency preferred

• White-glove communication style with borrowers and referral partners

• Ability to self-manage in a fully remote environment without losing a beat