thinkdigitally-1643968243844~1d ago
New
New
Application Support Engineer
Pakistan·KarachimidOtherApplication Support Engineer
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Quick Summary
Key Responsibilities
Provide 1st level support to users and identify the issues/change requests advised by the users within the applications Maintain ownership of tickets and effectively log service tickets in Microsoft Azure DevOps Employ basic procedures for user…
Technical Tools
azure
Responsibilities:
- Provide 1st level support to users and identify the issues/change requests advised by the users within the applications
- Maintain ownership of tickets and effectively log service tickets in Microsoft Azure DevOps
- Employ basic procedures for user account management and access for various applications
- Gather and analyze information about the client issue and determine which team is suited to resolve the problem
- Responding in a timely manner to service issues and requests to support SLA targets
- Create and update knowledge articles
Skills & Requirements:
- Bachelor's in business, computer science, or related field.
- Minimum 1 year of experience in a related role
- Fantastic communication skills (both verbally and written)
- Confident with client engagement and taking a lead role in discussions/meetings
- A genuine interest in providing high-quality service
- A passion for constantly upskilling along with the ability to learn and adapt quickly
- You excel in a collaborative team environment, but you have the maturity and drive to work with a low level of oversight
Offerings & Benefits:
- Above market salary
- Bi-annual increments
- Performance based bonuses
- Flexible working arrangements for healthy work-life balance
- Recreational and entertainment events
- Dynamic team and great team culture
- OPD health care for self, spouse, children and parents
- Emergency and hospitalization medical coverage
- Maternity care coverage for pre-natal and post-natal medical expenses
- Unlimited 24/7 tele-consultations with GPs
- Significant discounts on tele-consultations with specialist doctors
- Significant discounts on leading labs for medical tests.
- Significant discounts on leading pharmacies for medicines
- Health and wellbeing counselling
- Casual leaves
- Sick leaves
- Annual leaves
- Wedding leaves
- Haj leaves
- Pilgrimage leaves
- Maternity leaves
- Paternity leaves
- Bereavement leaves
Location & Eligibility
Where is the job
Karachi, Pakistan
On-site at the office
Who can apply
PK
Listing Details
- First seen
- May 6, 2026
- Last seen
- May 8, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 49%
- Scored at
- May 6, 2026
Signal breakdown
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External application · ~5 min on thinkdigitally-1643968243844's site
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