New York Medical Manager (MD, DO, NP, PA): SOHO and/or Williamsburg

We’re looking for an inspirational clinical leader (physician, nurse practitioner or physician assistant) passionate about women’s primary care and clinical excellence to manage the people and processes that make Tia exceptional for our New York market. As the New York Medical Manager, you will lead your local clinical team and in collaboration with your local operational partners, you’ll create solutions, solve problems and drive clinical excellence. You will continue to provide patient care at Tia, but will also develop your leadership and operational skills as you provide an exceptional provider and patient experience in your clinic(s). You will be an integral part of the Tia clinical leadership team.  

The ideal candidate is excited about working in a fast-paced environment, comfortable with change, excited about managing clinical teams and is passionate about improving the delivery of healthcare for women. e

You will continue to see patients in one of our New York Clinics (SOHO and/or Williamsburg) clinics and deliver comprehensive and integrative primary care for women.

• At the highest level the Medical Manager is responsible for ensuring the medical providers who work in the clinics they manage are delivering exceptional clinical care that delivers on Tia’s commitment to transform healthcare for women.
• Managing a team of in-office providers (MDs, DOs, NPs, and/or PAs) and other clinicians (ultrasound techs)- ensuring that the providers on your team meet our clinical standards
• This includes recruitment and onboarding of a high quality provider group, professional development, coaching and leadership development
• Owning performance management process and other HR function for in-office providers
• Partnering with the New York Clinic Manager to ensure a collaborative, positive clinic culture
• Effectively handling escalations relating to patient satisfaction or clinical issues that need escalation in care
• Direct patient care for Tia members, applying your clinical expertise to a full spectrum of primary care and gynecological services  - this role is designed to be 80% patient care and 20% leadership with this balance adjusting overtime as the NY market grows
• Performing in-office procedures, in-line with your clinical training
• If you are a physician, serving as a collaborating physician with local nurse practitioners and/or physician assistants  

• You are a high EQ people manager with a commitment to developing others through coaching and feedback who is also comfortable holding your team accountable.
• You are a strong partner to operational colleagues and hold a shared vision for high quality care and sustainable operations
• You’re motivated to elevate women’s care by bringing a shared-decision making approach to women’s health 
• You are a thoughtful clinical leader who motivates the people around you to provide exceptional clinical care, creating a culture in which people are motivated to do their best by inviting input and sharing ownership
• You have the ability to address difficult situations with professionalism
• You’re facile with technology and data driven 
• You are a tolerant and inclusive thinker 

• Board certified in Family Medicine, Obstetrics & Gynecology or Internal Medicine or other relevant specialty or nationally certified as Nurse Practitioner or Physician Assistant
• Completed an accredited residency program or completed an accredited Nurse Practitioner or Physician Assistant program with a national certification
• 3+ years of clinical experience
• Minimum of 1 year managing a team of clinicians or leading others in a healthcare setting
• Excellent and empathic communicator that is skilled at motivating employees and fostering a culture of collaboration and open communication that promotes employee retention and high quality patient care
• State licensure in the state of New York
• Deep clinical expertise in providing primary care and/or gynecology services
• Authorized to work in the US

Tia is building a culture of excellence — in people, process and product. This is our northstar value;

What is excellence, exactly?

Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We’re looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records.

We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia’s highest order value because it crystalizes into one word several behaviors that we hold dear, specifically:

A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we’re energized by the possibility of invention, innovation, and iteration

• Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below)
• Asking why, then why again — because accepting “this is just the way it is” is not good enough
• Grit & perseverance — a maker mentality that involves “rolling up your sleeves”, but also deep care for oneself and for others
• A commitment to uncovering talents to unlock “rock star” potential across every individual

Furthermore, excellence reflects the “bigness” and the “boldness” of Tia’s mission and vision — a world in which every woman can achieve optimal health, as defined by herself.

Said another way, Tia’s mission is NOT to make healthcare incrementally better for women. Instead, we’ve intentionally set out to create a fundamentally new paradigm for modern women’s healthcare that’s truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a “one and done.” We have not and will not “get it right” with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully “achieve.” By design, we will never be “done” with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence.

This position may require attendance at company and team off-sites.

Unfortunately, scams targeting job seekers are on the rise. To protect yourself, know that we will never ask for payment, gift cards, or sensitive financial information during our hiring process. All communication from our team will come from an official company email address (@asktia.com). If something feels off, trust your instincts and reach out to us directly at peopleservices@asktia.com.

Tia is an equal opportunity employer. We believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.

If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us!