Proactive Investigations Analyst

At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.

Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.

• Tide is available for UK, Indian, German and French SMEs
• Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly
• Over $300 million raised in funding
• Over 2,800 Tideans globally
• Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg

Here at Tide, we are looking for proactively minded and accomplished Investigators with an in-depth understanding of Fraud and Financial Crime risk mitigation. We need a passionate and experienced individual, who will help ensure Tide is taking all the relevant steps to prevent all aspects of financial crime. 

As a Proactive Investigator, you will be responsible for conducting in-depth financial crime investigations with a key focus on risk based decisioning, therefore you should be skilled in detecting and investigating financial crime typologies such as money muling, smurfing, fraud scams, human trafficking, terrorist financing, tax evasion and bribery and corruption.  You will have experience of carrying out intelligence-led enquiries and be confident in dealing with ambiguous or unusual lines of enquiry.  You will have a keen eye for relevant information, identifying trends, correlations and patterns and deriving insights from your analysis.  You will be comfortable working autonomously, handling and analysing large data sets and taking appropriate steps to mitigate concerns or to identify suspicious activity. 

You will be part of our high performing Proactive Investigations team, reporting to the Proactive Investigations Team Leader, and have a proven track record in working to set targets and SLA's. You will be involved in Financial Crime projects working with other teams across the business such as the Fincrime Intelligence Unit and our second line of defence team, so stakeholder management, flexibility and organisational skills are key.

• In collaboration with the Fincrime Intelligence Unit, investigating proactive and intelligence-led cases covering all financial crime types, discovering potential links, analysing complex networks and organised crime groups. 
• Identifying correlating factors, patterns and trends, using your insights to build Tide’s understanding of financial crime risks and how to mitigate against them
• Collating information relating to all types of financial crime for inclusion within reports to Law Enforcement Agencies, including SAR submissions
• Consistently reaching 95% or above in QA/QC checks in all elements of the role
• Liaising with law enforcement agencies where required and conducting typology and sector reviews
• Managing your own case load to meet performance targets
• Supporting the alert review teams through coaching and buddying in how to identify suspicious behaviour
• Have a keen eye for potential efficiencies and help to embed these
• Implementing and ensuring timely compliance to new or revised standards and procedures
• Assisting the Team Leaders and Senior Analysts with other financial crime related tasks and projects as required
• Conducting phone calls with Tide members who are under investigation

• You have between 1-3 years of experience in an Investigations role, specialising in business-related anti-money laundering/fraud investigations at a leading FinTech or bank.
• You are able to work well as part of a team; decisive; goal-oriented; proactive.
• You have a good understanding of the UK regulations (including POCA, TACT) and EU regulations.
• You have excellent verbal, written, and interpersonal communication skills in English
• Experience with conducting phone calls with customers.
• You have conducted investigations, including transaction reviews and third party referrals.
• You are able to multitask and successfully operate in a fast-paced, team environment.
• CAMS or ICA certifications would be a bonus.
• You may also have a university degree.

• Competitive salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @tide.co email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

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