AI Supply Chain Intern

The AI Supply Chain Intern will support the development, testing, and deployment of AI powered agent solutions across Demand Planning, Execution, and Inventory Management. The intern will work directly with supply chain subject matter experts to identify automation opportunities, develop AI agent prototypes, validate business requirements, and help test internally developed AI-powered tools.

This role provides hands-on experience applying Artificial Intelligence, Process Automation, Data Analytics, and Supply Chain Planning in a real-world business environment.

• Must be able to work a hybrid schedule, including on-site work at our Durham, NC headquarters.
• Experience with Excel, and familiarity with Supply Chain field
• AI/ML Tools Experience (Exposure to LLMs, Copilot, previously built AI agents in a Microsoft environment)

• Identify repetitive supply chain activities suitable for AI automation.
• Design, prototype, and test AI agents that support:
• Demand Planning
• Inventory Management
• Order Execution
• Reporting & Analytics
• Build agent workflows using Microsoft Copilot Studio, Power Platform, Python, APIs, and other approved tools.
• Document business requirements, workflows, and agent functionality.

• Support testing and validation of the organization's AI-powered solutions.
• Execute test cases and document defects.
• Validate forecast outputs against business expectations.
• Gather feedback from planners and stakeholders.
• Support training materials and user documentation.

• Currently pursuing a Bachelor's or Master's degree in a field related to Supply Chain, Technology, Data Analytics, Engineering, Business, or a related quantitative discipline.
• Excellent analytical skills
• Understanding of supply chain concepts, including planning, inventory management, and metrics  
• Ability to work in a fast paced, team-based environment  
• Strong communication and interpersonal skills  
• Problem determination and debugging, attention to detail, teamwork and excellent communication skills.  
• Effective verbal and written communication; able to read, write, and speak English proficiently   

• Experience using Microsoft Copilot, Copilot Studio, Power Query
• Understanding of Python
• Previous coursework or work experience involving AI, business process automation, supply chain analytics, or building AI agents
• Knowledge or experience in supply chain

Toshiba Global Commerce Solutions, Inc., is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.  

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.   

Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation. 

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.