HR Officer

About Toters Fresh: Toters Fresh is a leading online supermarket, dedicated to providing our customers with a seamless online grocery shopping experience. From our pickers to our dispatchers, every team member plays a crucial role in ensuring timely and accurate delivery of quality products. As we continue to grow, we're looking for a dynamic HR Officer to join our team and support our warehouse operations.

Job Overview: The HR Officer will play a pivotal role in streamlining our hiring processes, managing employee relations, and ensuring that our warehouse operations run smoothly. This role requires a proactive individual who can oversee the HR needs of our warehouse, from recruitment to training and performance management.

Key Responsibilities:

1- Recruitment & Onboarding:

• Develop and implement recruitment strategies to attract top talent for warehouse roles in order to ensure sufficient picker availability in all warehouses
• Coordinate and conduct interviews, background checks, and oversee the onboarding process for new hires.
• In order to fulfil the recruitment and onboarding successfully, you will be required to spend more than 50% of your time in the warehouses where such activities will take place

2-  Training & Development:

• Identify training needs and coordinate training sessions for warehouse staff.
• Develop and implement training programs to improve efficiency and reduce errors.

3- Employee Relations:

• Serve as the main point of contact for warehouse staff regarding HR concerns.
• Manage conflict resolution and address any workplace grievances.

4- Compensation & Benefits:

• Oversee payroll processing for warehouse staff.
• Manage employee benefits and address any related queries.

5- Compliance:

• Ensure all HR practices within the warehouse are compliant with labor laws and regulations including but not limited to enrolling warehouse staff in NSSF, registering staff contracts etc..
• Maintain up-to-date knowledge of industry regulations and ensure Toters Fresh adheres to them.

6- Culture & Engagement:

• Organize team-building activities and events to foster a positive work environment.
• Promote and uphold the company's values and culture within the warehouse.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3 to 5 years of experience in Human Resources preferably in Grocery
• Presence at the warehouses is required
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
• Strong organizational skills and attention to detail to manage multiple tasks and prioritize workload effectively.
• High level of integrity and professionalism in handling confidential information.