Tractian
Tractian7mo ago

Hardware Troubleshooting Technician

São PauloFull-timemid
OtherTechnician
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Quick Summary

Overview

Hardware at TRACTIAN The Hardware team is responsible for designing and improving our IoT devices, dealing with every step of the development process, ranging from PCB design, firmware programming,

Technical Tools
OtherTechnician
Hardware at TRACTIAN

The Hardware team is responsible for designing and improving our IoT devices, dealing with every step of the development process, ranging from PCB design, firmware programming, case design, validations and certifications, always aiming to build trustworthy products that can be produced at a mass scale.


What you'll do
As a Hardware Troubleshooting Technician, you will play a key role in analyzing, diagnosing, and resolving failures in our devices, ensuring the reliability and quality of our solutions. You will collaborate with cross-functional teams to identify root causes, document findings, and contribute to continuous improvements in processes and products. Your hands-on expertise with electronics, mechanics, and measurement tools will be essential to deliver effective outcomes.
  • Troubleshoot and diagnose: Perform in-depth analyses of electronic and mechanical devices, identifying failures following detection standards.
  • Acceptance testing: Execute acceptance tests on electronic and mechanical devices.
  • Documentation: Record written and photographic evidence, document occurrences in specialized software, and maintain detailed reports.
  • Collaboration: Work closely with Logistics, Quality, R&D, and Operations teams to understand failures, propose solutions, and support root cause investigations.
  • Inventory & lab management: Organize and maintain the physical and digital inventory of returned devices and those awaiting disposal, while ensuring the lab remains clean, organized, and fully operational.
  • Continuous improvement: Propose and implement improvements to optimize processes and team routines.
  • Technical expertise: Operate instruments such as oscilloscopes, multimeters, logic analyzers, microscopes, and other diagnostic tools.
  • Communication: Actively participate in team and department meetings, presenting results and aligning actions with leadership.
  • Completed Technical Degree in Electronics.
  • Proven professional experience in electronics troubleshooting, repair, or related areas.
  • Enrollment in a Bachelor's degree program in Electrical Engineering, Computer Engineering, or a related field.
  • Knowledge of electronic circuits, components, and schematic reading.
  • Understanding of mechanical manufacturing processes and basic concepts of hardware and firmware.
  • Ability to interpret electronic technical documents (datasheets, schematics, PCB Gerbers) and mechanical documents (2D technical drawings and work instructions).
  • Hands-on experience with measurement and diagnostic instruments (oscilloscopes, multimeters, logic analyzers, microscopes, etc.).
  • Intermediate English fluency.
  • Live or have availability to move to Sao Paulo.
  • Experience with scripting languages such as Python.
  • Basic knowledge of programming languages such as C.
  • Experience with other low-level programming languages.
  • Fluency in English proficiency.
  • Location & Eligibility

    Where is the job
    Location terms not specified
    Who can apply
    Same as job location
    Listed under
    Worldwide

    Listing Details

    Posted
    September 9, 2025
    First seen
    April 3, 2026
    Last seen
    April 28, 2026

    Posting Health

    Days active
    24
    Repost count
    0
    Trust Level
    31%
    Scored at
    April 28, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Tractian
    Employees
    350
    Founded
    2019
    View company profile
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    TractianHardware Troubleshooting Technician