Solution Architect - Viator API Implementation

• Collaborate with B2C platforms, OTAs, and travel e-commerce and content partners to understand their business objectives and technical requirements.
• Design end-to-end solutions leveraging Viator’s APIs to address partner needs, optimize performance with the objective of optimizing the commercial success of our partners.
• Provide expert guidance on API capabilities, commercial best practices that drives conversion.
• Support partners to design an implementation roadmap pre and post development help partners leverage Viator's API to build products that prioritizes achieving growth for the business.
• Work closely with Viator’s product, engineering, and business development teams to advocate for partner needs and feedback to drive continuous improvement of Viator’s API offerings.

• Serve as the technical point of contact for partners during the API integration process.
• Conduct API demonstrations for partner teams.
• Identify and address technical challenges and provide solutions to support integrations.
• Assist partners in optimizing the performance of Viator’s APIs for scalability and user experience
• Contribute to the development and maintenance of technical documentation, use case libraries, and integration guides.

• Partner-Oriented: Focused on impactful solutions.
• Detail-Oriented: Track metrics and identify development gaps.
• Process-Driven: Optimize and scale processes.
• Collaborative: Work effectively with diverse teams.
• Influential: Use data to drive decisions and influence partners to make improvements.
• Forward-Thinking: Anticipate needs and plan for success.

• 5+ years of experience in solution architecture, technical consulting, product management or a similar role, preferably in the travel or e-commerce industry.
• Strong understanding of APIs, RESTful services, and integration methodologies.
• Hands-on experience with programming languages (e.g., Python, JavaScript, or similar) and API tools (e.g., Postman, Swagger).
• Familiarity with e-commerce platforms, travel technologies, and B2C integrations is a plus.
• Proven ability to analyze complex business and technical requirements to design scalable solutions.

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset 

Job Location: Remote in UK or Portugal

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

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