Senior IT Application Specialist (f/m/d) - Finance Sytems

Trusted Shops develops SaaS solutions for over 40 million users and 30,000 businesses across Europe. Our product suite includes solutions such as the Trustmark, Buyer Protection, and the eTrusted experience feedback platform. For more than 25 years, our mission has been to enable trust between people and businesses in the digital age.

To join our Finance unit, we are looking for a:

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  Support and manage finance-related IT applications (e.g. ERP, reporting, and spend management systems) in daily operations

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  Ensure stable and reliable system performance, availability, and data integrity

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  Administer, maintain, and optimize applications to support efficient and user-friendly processes

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  Analyze, troubleshoot, and resolve system incidents and user issues, providing first-level support

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  Act as a key contact for Finance stakeholders, ensuring smooth communication and quick resolution of requests

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  Support integrations and collaborate with IT teams to maintain functional system connectivity

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  Coordinate with external vendors and service providers for issue resolution, updates, and improvements

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  Implement and monitor system updates, configurations, and patches

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  Contribute to maintaining compliance with financial and IT security standards

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  Support ongoing improvements and small enhancements of finance applications and processes

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  Guide and train end users to ensure confident and effective system usage

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  Degree in Business Administration, Business Informatics, IT, or a comparable field

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