Lead Product Manager, Card Platform

San FranciscoFull-timelead

Product ManagementHead of Product

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Quick Summary

Overview

WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments,

Technical Tools

Product ManagementHead of Product

WHO WE ARE

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.

About the Role

~3 min read

On the Product team, our mission is to provide our customers with cutting-edge payment technologies with best-in-class user experience that meet the highest security and compliance standards. Our team is made up of skilled and experienced professionals who are customer-centrics, obsessed with payments and latest in tech, and committed to product excellence.

As a subject matter expert on card, lead a cross-functional team to develop Trustly’s card platform for both closed-loop and open-loop cards from strategy to execution, including product planning, roadmap development, vendor selection and management, and GTM strategy.

Define the product economics, balancing customer value with business objectives, and aligning the cost structure across rails, vendors, and bank integrations.

Create key product metrics, monitor performance over time and promote hypothesis-driven experiments to prove causality of any impact claimed.

Work with designers to create exceptional mobile-first card management user experiences.

Work with engineers to test feasibility and drive end-to-end feature development with a focus on speed, whilst maintaining high quality and security standards

Collaborate with key functional stakeholders, including marketing, operations, risk and compliance, to bring the product smoothly from concept to launch.

Help maintain the product strategy by staying current with the latest trends in payments and UX design with a keen eye on competition.

Use known product frameworks to justify prioritization of key problem statements

Promote a writing culture with concise PRDs detailing the WHY in everything we do, justifying decisions with strong customer insight and data.

Be an evangelist for product-led thinking in our company by working collaboratively with the rest of the product design team to shape the culture.

6+ years of product management experience working with card payment infrastructure providers, including wallet partners, bank partners, BaaS platforms, Apple Pay, Android Pay, issuer processors and non-card networks.

Deep understanding of the card issuance ecosystem, including working with issuer processors, sponsor banks, and card networks.

Experience navigating and optimizing card product economics (interchange, authorization flows, funding models).

A proven track record of building 0-1 financial products, ideally combining traditional card solutions with alternative payment methods.

Proven ability to protect the customer at all costs while working collaboratively with risk and compliance to meet required standards.

A firm understanding of the capabilities available to product developers on the top mobile & web platforms especially concerning wallets, identity and payments

Demonstrated experience in driving innovative thinking and problem-solving within a competitive and regulated space.

Comfortable with ambiguity and able to navigate complex business problems with a strategic mindset.

Experience working with product discovery frameworks (e.g. JTBD)

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