Access Coordinator III - UAMS Health Benton/Bryant

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Quick Summary

Key Responsibilities

Schedules, reschedules, coordinates, and/or cancels appointments Create new patient charts Accesses EMR referrals and orders as appropriate.

Technical Tools

OtherCoordinator

10/07/2026

Regular

Shift Vary (United States of America)

University of Arkansas for Medical Sciences

Requirements

~1 min read

High School Diploma/GED
Must be able to perform all duties of the Access Coordinator I and II level
Basic proficiency with computers and data entry (MS Office preferred)
Three (3) year of experience in registration, billing, or scheduling in a health-care environment

Preferred Qualifications:

Certified Health-care Access Associate (CHAA) Certification
Experience with external radiology testing
Knowledge with CPT codes and/or medical terminology

Knowledge, Abilities, and Skills:

Knowledge in basic medical terminology required
General knowledge of office machines including printers and scanners
Good communication skills
Telephone etiquette skills
Excellent customer service skills

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

**This posting will be used to fill multiple positions at UAMS Health Benton/Bryant location**

The Access Coordinator III acts as a patient resource for all scheduling and billing questions and facilitates comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination, and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.

Responsibilities:

Schedules, reschedules, coordinates, and/or cancels appointments
Create new patient charts
Accesses EMR referrals and orders as appropriate.
Conducts insurance verification and benefits explanation by running eligibility on patients
Request outside records
Conduct pre-registration as needed
Work assigned work queues for scheduling, registration, and billing
Inputs and/or updates accurate patient information
Attends staff meetings and participates in the orientation and/or training of new staff
Communicates accurate and complete information
Must maintain strict confidentiality
Demonstrates positive working relationships
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
Demonstrates effective service recovery skills
Performs other duties as assigned.

Physical Requirements:

Light Work | Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of force is greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
The Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.
The Employee is subject to inside environmental conditions. Protection from weather conditions but not necessarily from temperature changes.
Constant Activities: Feeling; Hearing; Manipulate items with fingers, including keyboarding; Repetitive Motion; Sitting; Talking
Frequent Activities: Grasping; Reaching; Standing; Walking
Occasional Activities: Crouching; Kneeling; Lifting; Pulling; Pushing; Stooping

Commensurate with education and experience

List of three Professional References (name, email, business title), Resume

Proof of Veteran Status

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.