Program Director, Emergency Medical Technician

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

The Program Director is responsible for leading the development, implementation, and management of educational programs. This role ensures the delivery of high-quality, engaging, and accessible courses that meet institutional standards and support student success.

1. →Develop and Implement Programs: Design and oversee the creation of courses and programs that align with the institution’s goals and standards.
2. →Monitor and Evaluate Program Effectiveness: Continuously assess the quality and effectiveness of courses, making necessary adjustments to improve student outcomes.
3. →Collaborate with Faculty and Staff: Work closely with educators and administrative staff to ensure the successful delivery and support of programs.
4. →Ensure Compliance and Accessibility: Ensure that all programs meet accreditation standards and are accessible to all students, including those with disabilities.
5. →Manage Budgets and Resources: Oversee the financial aspects of programs, including budgeting, resource allocation, and securing funding.
6. →Oversee Regional Operations: Provide strategic leadership and operational oversight for the education programs across multiple geographic regions, ensuring consistency in execution, compliance, and performance outcomes.
7. →Analyze and Respond to Regional Market Trends: Monitor regional enrollment data, demographic shifts, and market dynamics to adjust recruitment strategies and optimize outreach efforts tailored to specific populations.
8. →Support Cross-Regional Collaboration and Best Practices: Facilitate communication and collaboration among the program’s teams, sharing insights, standardizing best practices, and aligning efforts with institutional goals and regional needs.
9. →Lead with Care: Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. Meet regularly with direct reports in one-on-one and group settings to provide feedback and cultivate/maintain a positive work culture.  
10. →Perform other duties as assigned. 

• Typically manages one or more teams or small unit(s).
• Recognized subject matter expert in job area.
• Manages large projects or processes with limited oversight.
• Handles difficult and often complex problems that require extensive investigation and analysis and collaboration with others.
• Requires ability to influence others to accept practices and approaches, and ability to communicate with executive leadership.
• Desire for growth and professional development.

• Bachelor’s degree. 
• Must have a minimum of two years teaching experience as a Level B instructor.
• Be certified as a Florida paramedic in good standing with the department, with at least four years field level provider experience in the pre-hospital environment with an ALS provider.
• Must have at least two years teaching experience in EMS education. 
• Ability to professionally communicate fluently in verbal and written English.
• Ability to support a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

• Any advanced degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
• Other skills or abilities – Learning Management System (LMS), emerging education technologies, education program strategic planning and market analysis.

• Demonstrate knowledge of, and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S.
• Department of Education, accrediting agencies, state regulations and internal policies and procedures.  
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. 

• This position is an onsite position at UMA’s ground campus.   
• Flexibility to work evenings and weekends as needed.

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.