Training Lead

This position is available within the University of Maryland’s Division of Information Technology (DIT).

Join our Elevate team to be part of the transformation to the next generation of student services computing at the University of Maryland (UMD). We are seeking an experienced professional to serve as a Training Lead for the Elevate team. 

Normal office environment – Sedentary work. Exerting up to 10 pounds of force occasionally and/or a negotiable amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to travel around campus for meetings and to attend to duties.

• Prior experience working within a higher‑education environment (institutional, consulting, or system implementation) is strongly preferred.
• Demonstrated ability to lead a workstream or manage contributors responsible for developing training materials.
• Expertise in instructional design and the creation of training that supports technical, functional, and role‑based learning needs.
• Fluent in Google Suite and skilled in training development and delivery tools (e.g., Articulate, Biteable, Camtasia) as well as LMS/EMS. platforms for training access and management.
• Collaborative and detail‑oriented, with the ability to work effectively with project team members and campus stakeholders in fast‑moving environments.

•  Resume 
• Cover Letter
• List of three References

July 27, 2026

Open Until Filled

 Yes

Education: Bachelor’s degree from an accredited college or university.

Experience: Three (3) years or more years of professional experience and one (1) year of experience in a supervisory or lead role.

Other: Additional work experience as defined above may be substituted on a year-for-year basis for up to four (4) years of the required education.

KNOWLEDGE, SKILLS, & ABILITIES:        

Knowledge of principles and techniques of written and oral communication, including methods for adapting communication style to different audiences.

Knowledge of documentation standards, procedures, and best practices for ensuring consistent and accurate team deliverables.

Knowledge of office productivity software such as Microsoft Office 365 and Google Workspace.

Skill in leading presentations and conducting training sessions for large groups.

Skill in collaborating effectively with Managers, Assistant Directors, and Directors to identify and resolve problems, implement improvements, and address ongoing issues.

Skill in coaching and mentoring team members to enhance performance, provide constructive feedback, and support professional development.

Ability to define deadlines, manage workloads, and maintain quality standards for deliverables.

Ability to comprehend and navigate complex interpersonal situations, applying empathy and discretion when addressing conflicts or sensitive matters.

Ability to implement and uphold documentation standards and procedures across all team functions.

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization.  Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

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