Quality Manager – Stratospheric Systems

Urban Sky is a venture-backed aerospace startup that pioneers utilization of the stratosphere and reimagines the way humans view and analyze the earth. We design, build, operate, and sell stratospheric balloon systems, and the data we collect supports a wide range of applications, from real-time wildfire monitoring to urban mapping. Our technology is also employed by government customers including the Department of Defense (DoD), NASA, and others. Urban Sky sends flight vehicles to the stratosphere on a weekly basis. 

Our team consists of engineers, makers, developers, and doers who believe in the power of human potential when passion meets utility within a small, supportive team. At Urban Sky we strive to create a team culture grounded in candor, inclusion, respect and empowerment. 

We aim to build the next chapter of stratospheric history in Denver and are seeking self-starting, open-minded, and hard-working team members. 

Urban Sky’s ideal Quality Manager is responsible for planning, developing, implementing, and maintaining the organization’s Quality Management System (QMS) at the new Texas location to ensure compliance with corporate quality policies, industry standards, regulatory requirements, and customer expectations. This role provides site specific leadership for quality assurance, continuous improvement, audits, and cross-functional coordination to ensure product safety, reliability, and conformance. 

Key Responsibilities:  

• Lead and maintain compliance with AS9100, ISO 9001, FAA, EASA, and applicable internal, customer, and regulatory requirements. 
• Develop, implement, and continuously improve Quality Management System (QMS) 
• Manage internal, customer, supplier, and regulatory audits, including corrective and preventive actions.  
• Manage Metrology Lab and Calibration Schedules  
  • Strong understanding of flexible material testing preferred. 
• Direct and manage quality control technicians.  
• Operational review board (ORB) managing member. 
• Ensure quality planning and risk management throughout product lifecycle (APQP, FMEA, control plans) 
• Participate in nonconformance management, root cause analysis, and corrective action processes. 
• Collaborate with Engineering, Manufacturing, Supply Chain, Program Management, Director’s and VPs to ensure quality objectives are met. 
• Establish and track quality metrics (KPIs) and drive continuous improvement initiatives. 
• Manage supplier quality performance, including audits and performance improvement plans. 
• Ensure proper configuration management, document control, and records retention. 
• Lead, mentor, and develop quality team members. 
• Support customer quality requirements, issue resolution, and performance reviews. 
• Ensure compliance with safety and airworthiness requirements. 
• Compile and present QTRLY QA reviews and presentations in relation to site location. 

Requirements:  

• Bachelor’s degree in engineering, Quality, Manufacturing, or a related field or equivalent experience 
• 5+ years of quality management experience in the Stratospheric Platform industry preferred 
• In-depth knowledge of AS9100 and aerospace regulatory requirements 
• Experience leading audits and interfacing with customers and regulators. 
• Strong problem-solving skills using tools such as 8D, 5 Whys, SPC, FMEA 
• Proficiency with Statistical Software suites such as JMP or Minitab 
• Must be US Citizen or Permanent Resident  
• Must be located near Greenville, Tx or willing to relocate to Greenville, Tx (Area of Northeast Texas) 

Benefits: 

• Salary $90,000 - $130,000 per year 
• Stock Options 
• Medical, Vision and Dental 
• Unlimited Vacation Days 
• Cell Phone Bill Stipend