Integrated Health Coach - Lake County

Vanna is looking for a Coach with a passion for supporting individuals with behavioral health challenges to lead fulfilling lives within their communities. Vanna coaches are responsible for finding and engaging our members and then providing exceptional coaching and advocacy, partnering with our members to progress towards recovery and, ultimately, to thrive. This partnership starts with building a trusting relationship, understanding members’ personal goals, and connecting them to the best resources to achieve those goals. Coaches play a critical role in both physical and behavioral health coaching, working with clinicians and other specialists to ensure members have access to a high standard of care.

Vanna strongly believes in the power of human-to-human interaction. While accompanying members along their journey, coaches connect with members in person–within their communities and at their homes–as well as by phone, text, and email.

We deeply value the insight you will bring to the team. We are committed to helping our members flourish by improving the recovery experience, informed by our community members and those who support them.

• →Engage and build trust: Responsible for successfully locating and engaging Vanna members in the community and then working with them to establish trusting, collaborative relationships with their care team.
• →Achieve enrollment goals: Reach member enrollment and engagement targets daily to support program growth and impact.
• →Support recovery and self-determination: Help community members create personal action plans and track progress toward their recovery and self-determined goals.
• →Role modeling and encouragement: Act as a positive role model for members, providing consistent support and encouragement at all stages of recovery.
• →Feedback for continuous improvement: Provide constructive feedback to Vanna technology and operations teams on existing processes and suggest improvements over time.
• →Wellness and coping strategies: Encourage and facilitate wellness strategies that enhance coping skills and support physical and behavioral health management as outlined in individual action plans.
• →Physical health coaching (training provided): Deliver physical health coaching as needed, following training provided by Vanna.

• Over two years of experience working directly with the people with a serious mental illness diagnosis in the field and in the community
• Experience working in and around the communities of Lake County
• A valid driver's license
• High school diploma or equivalent

• Spanish fluency, or other languages
• Certified Peer Specialist Training
• Experience with Substance Abuse Disorders

Job Type: Full-time

Schedule: 8 hour shift

Work Location: Community-based