Accounts Receivable Coordinator I

Join a High-Performance Culture That Drives Innovation and Excellence 

At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level. 

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.  
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about  accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.  
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.  
• A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated. 

Brief Job Description:
Daily application of cash receipts accurately and within agreed SLA, and coordinate with other AR Teams to research on discrepancies, short-payments, credits, and the like and provide reconciliation as required, and daily cash report.

Responsibilities and Measurement Criteria with Time investment Needed on Each:
(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)
•    Accurate and timely application of cash received for payment of invoices.
•    Research missing details like payment remittance by working with AR dept.
•    Encode payment details if needed. Update notes in RE i.e. applied discounts.
•    Review payment applied. Prepare a payment reconciliation (upon request)
•    Preparation of daily cash report.
•    Create & Apply Credit/Debit Memos
•    Responsible for the resolution of unallocated cash through coordinating with Sales Dept. and AR Dept.
•    Handle escalations of UACs that the other specialists are not able to apply.
•    Participate in ad hoc projects and prepare ad hoc analysis as required.
•    Identifying customer needs, creating solutions and sound recommendations with proper follow up and closure of issues.
•    Attend in conferences calls, meetings, and discussions with customers.
•    Provide customer needs and support, like internal or BU-specific reports.
•    Participates/Facilitates in team meetings, Huddles, and information cascades.
•    Assisting AR group with payment details, payment application query.
•    Fulfil other reasonable duties and projects as required.
•    Serves as back-up for next level similar or related function for business continuity.
•    Assist in conducting training of new associates, as needed.
•    Participate in company-initiated trainings and activities, which aims to upskill or develop new skills which will benefit the team and department.
•    Participates on different activities initiated by the Business Unit and Team to promote work life balance and effective team.

Qualifications:
Required/ Minimum Qualifications:
•    University Studies.
•    1 year in any Finance/Accounting services, experience in Cash Applications is an advantage but not a requirement.
•    Effective communication and interpersonal skills
•    Have experience in account or ledger reconciliation.
•    Must have positive attitude and focus on customer-service.
•    Highly organized, detail-oriented, committed to deliver results, meeting multiple deadlines, and able to work under pressure.
•    Proven proficiency in use of MS Office Software – Word, Excel, PowerPoint
•    Willingness and ability to learn company’s ERP system; prior experience with Oracle, SAP and GetPaid a plus.
•    Ability to set priorities/initiatives to complete daily work.
•    Ability to handle large volume of email communications.
•    Good analytical and problem-solving skills and keen attention to detail

 

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.

OUR STRATEGIC PRIORITIES 
Customer Focus 
Operational Excellence 
High-Performance Culture 
Innovation 
Financial Strength

OUR BEHAVIORS 
Own It 
Act With Urgency 
Foster a Customer-First Mindset 
Think Big and Execute 
Lead by Example 
Drive Continuous Improvement 
Learn and Seek Out Development