Supervisor Procurement Excellence / Operations

At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.
• A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

Lead and manage the Procurement Data Governance and Solutions Team within Americas Procurement, providing clear direction and strong oversight to ensure operational excellence, business continuity, and adherence to established policies and procedures. This role is focused on optimizing team performance and delivering business value through effective resource management and proactive stakeholder engagement.

Additionally, this position drives innovation and continuous improvement by developing and implementing solutions that enhance data attribution processes, including scrubbing, validation, and item setup to prevent downstream disruptions across procurement and operations. It oversees the maintenance of ERP attributes such as pricing, lead time, MOQ, buyer/planner assignments, costing, routing, and sourcing rules.

The role also leads sourcing approvals, routing processes, and supplier communications. Through these responsibilities, it supports the achievement of key business metrics while fostering a high-performing team environment through coaching, development, and alignment with broader organizational goals.

• →Staff Management and Development - Leads comprehensive employee development and performance management initiatives by conducting regular performance evaluations, providing coaching, and implementing development plans. Drives team excellence through identifying training needs, monitoring progress, and fostering a positive work environment. Ensures compliance with Vertiv policies, including performance reviews, recognition programs, and disciplinary procedures while promoting employee engagement and ethical conduct. Focuses on building team capabilities and maintaining high performance standards through structured development activities and regular feedback mechanisms.
   
• →Operations Management and Service Delivery - Directs operational performance and service delivery through tactical resource management and proactive workforce planning, focusing on SLA targets and key metrics. Drives excellence through effective shift coverage optimization while maintaining systematic capacity management and workload balancing. Implements robust operational controls for attendance and develops data-driven solutions to meet fluctuating business demands. Partners with management to optimize team structure and headcount alignment, ensuring sustainable service standards through performance monitoring. Establishes reporting frameworks that enable continuous improvement in service delivery and operational effectiveness across all business activities.
   
• →Stakeholder Management - Builds and maintains strategic relationships with internal customers, business partners, and vendors to ensure optimal service delivery and business value. Drives cross-functional collaboration by establishing effective communication channels and fostering partnerships across organizational units to achieve shared objectives. Develops strong business relationships through regular engagement while ensuring prompt resolution of stakeholder concerns and procurement-related issues. Implements feedback mechanisms to measure internal customer satisfaction and facilitates cross-functional initiatives to enhance process efficiency. Maintains transparent communication for service updates and performance reporting while managing expectations across different business units. Balances competing priorities and drives continuous improvement in stakeholder relationships through regular reviews and tactical adjustments, ensuring alignment between procurement activities and business needs.
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• Bachelor’s Degree, preferably in Business, Supply Chain, Procurement, Manufacturing, or Engineering
• Two (2) years operational management, process improvements, or other roles that focus on development and implementation of controls and procedures. 
• Experience handling a team or having direct reports is a plus
• Minimum of 7 years’ procurement and or/ business management experience
• Demonstrates strong capability in leading teams, developing talent, and driving performance
• Possesses deep knowledge in procurement processes and systems
• Technology & systems proficiency, such as Oracle, MS Office, Power BI, Analytics tools and applications
• Effective written and verbal communication & interpersonal skills
• Presentation skills
• Critical and Analytical skills
• Structured problem-solving skills

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. 
 

OUR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
• Transparent and Open Communication